Part-Time Customer Service Representative / Call Taker
Company: A-Action Home Inspection Group
Position Type: Part-Time, Remote (Work From Home)
Schedule: Monday–Friday, 2:00 PM – 7:00 PM
Pay: $20.00 per hour
About A-Action Home Inspection Group
A-Action Home Inspection Group is a trusted provider of residential and commercial inspection services. We are committed to delivering exceptional customer service and helping clients make informed decisions regarding their properties.
Position Overview
We are seeking a professional, reliable, and customer-focused Part-Time Call Taker to join our team. This remote position serves as the first point of contact for customers, assisting with scheduling inspections, answering questions, and providing outstanding customer service.
Responsibilities
- Answer incoming phone calls from customers
- Schedule home inspection appointments accurately and efficiently
- Provide information regarding services, pricing, and availability
- Enter and maintain customer information in company software
- Communicate effectively with inspectors and office staff
- Follow up with customers as needed
- Maintain a professional and courteous demeanor on every call
Qualifications
- Excellent verbal communication and customer service skills
- Professional phone etiquette
- Strong attention to detail and organizational skills
- Ability to multitask and work independently
- Basic computer proficiency and data entry skills
- Previous customer service, scheduling, or call center experience preferred
- Reliable internet connection and dedicated workspace required
Benefits
- $20.00 per hour
- Paid leave
- Work-from-home flexibility
Additional Requirement
Employees are required to attend one in-person office meeting per month.
A-Action Home Inspection Group is an Equal Opportunity Employer.
Pay: From $20.00 per hour
Benefits:
- On-the-job training
- Paid time off
- Work from home
Work Location: Hybrid remote in Houston, TX 77065
