Position Summary: The Crisis Worker provides crisis intervention services in both office and community settings for the Steuben County Community Mental Health Center. This position delivers clinical assessment, intervention, referral, and linkage services while collaborating with multidisciplinary teams and community providers to support individuals experiencing mental health crises. This position is employed by Family Service Society, Inc. and assigned to Steuben County Community Services under contract.
Duties and Responsibilities:
- Provide crisis intervention services in office and, along with licensed therapists, community settings throughout Steuben County.
- Conduct clinical assessments and develop appropriate treatment plans and interventions.
- Maintain accurate and timely documentation including client records, treatment plans, progress notes, reports, and billing in accordance with oversight agency requirements.
- Make referrals and provide linkages to appropriate community services and supports.
- Provide on-call coverage as assigned.
- Collaborate with multidisciplinary teams and participate in case consultations.
- Interface effectively with local providers, hospitals, law enforcement, and community agencies.
- Exercise sound clinical judgment and apply knowledge of DSM-V and ICD-10 diagnostic criteria.
- Adhere to all regulatory and ethical standards.
- Participate in supervision, staff meetings, and required professional development activities.
- Maintain a valid New York State driver’s license and driving record that meets agency insurability guidelines.
- Adhere to all federal, state, and local regulations governing confidentiality, privacy, billing, and documentation standards.
- Adhere to all policies and procedures of Family Service Society, Inc. and Steuben County Community Services, including attendance, dress code, and safety standards.
- Perform other duties as assigned by the Supervisor or designee.
Education and Experience Requirements:
Bachelor’s degree in social work, psychology, human services, counseling, or a related behavioral health or human services field is required. A minimum of two years of relevant experience in behavioral health, mental health, crisis services, social services, or a related human services setting is required. Experience working with individuals in crisis and as part of a multidisciplinary team is preferred.
Knowledge, Skills and Abilities:
Strong communication, documentation, organization, and crisis intervention skills are required. Must demonstrate sound judgment, remain calm in crisis situations, work effectively with individuals and community providers, and recognize when consultation with a licensed clinician is needed. Proficiency with computers and electronic documentation systems is required.
Travel Requirements:
Regular travel throughout Steuben County is required as part of the position’s community-based crisis response responsibilities. Must possess a valid driver’s license and have a driving record that meets the agency’s insurability guidelines to operate agency-owned vehicles.
Typical Working Conditions:
- Exposure category #1 (OSHA Blood borne Pathogens).
- Normal classroom and/or office environment.
Typical Physical Demands:
Requires sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a computer keyboard, copier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports.
Background Check:
Must meet the requirements of the Mental Health Regulations regarding a State Central Register Clearance regarding history of abuse/maltreatment of children.
About SCCS:
Steuben County Community Services is dedicated to creating an employee-centered work culture where all individuals feel valued and respected. We encourage candidates from all backgrounds to apply and join our team of professionals who are dedicated to our community’s recovery & mental health care needs.
Employment Opportunity Policy:
Family Service Society, Inc. is committed to providing a nondiscriminatory employment environment for its employees. The policy of Family Service Society, Inc. is to fully comply with applicable federal, state, and local laws, rules, and regulations in the area of nondiscrimination in employment. Discrimination against employees and applicants due to race, color, religion, sex (including sexual harassment), sexual orientation, gender identity, gender national origin, disability, age, genetic information, gender expression, military, and veteran status is prohibited.
Full-time Employee Benefits:
Family Service Society, Inc offers robust benefit options to help you maintain overall health and well-being.:
- Medical
- Dental
- Vision
- Flex Spending Account
- Life Insurance
- Optional Life Insurance
- 401(K) and Matching
- Employee Assistance and Wellness Program
- Staff Development Trainings
In addition to these benefits full-time employees are given a generous amount of paid time off.
- Generous Paid Time Off
- 12 Paid Holidays/Year
Job Type: Full-time
Pay: $45,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Tuition reimbursement
- Vision insurance
Work Location: In person
