Job Overview
We are seeking a dynamic and experienced Associate Director of Property Management to lead and oversee our property management operations. This role is vital in ensuring the efficient, compliant, and resident-focused management of low-income affordable housing properties. The ideal candidate will bring a proactive approach to team leadership, possess a deep understanding of property management tools and regulations, and excel in client communication. Join us to drive excellence in property services, foster strong tenant relationships, and contribute to the growth of our property portfolio.
Responsibilities
- Lead and manage a team of property management professionals, providing guidance, training, and performance evaluations to ensure high standards of service delivery.
- Oversee lease or rental agreement management, ensuring all documentation complies with legal standards and organizational policies.
- Utilize property management software such as Yardi, OneSite, and CMMS systems to track occupancy, maintenance requests, financials, and compliance data efficiently.
- Ensure adherence to Fair Housing regulations, Landlord-Tenant laws, LIHTC (Low-Income Housing Tax Credit) requirements, and Section 8 housing program guidelines.
- Manage property maintenance activities by coordinating with vendors, overseeing repairs, and ensuring facilities are well-maintained and compliant with safety standards.
- Handle client communication with professionalism and clarity, addressing tenant inquiries, resolving conflicts through effective conflict management strategies, and upselling additional services when appropriate.
- Develop budgets for property operations, monitor expenses, and implement cost-saving initiatives without compromising quality or compliance.
Qualifications
- Proven experience in property management or real estate administrative roles with a strong understanding of property management tools such as Yardi, OneSite, or similar platforms.
- Extensive knowledge of landlord-tenant law, Fair Housing regulations, LIHTC compliance, Section 8 housing programs, and contracts related to property leasing.
- Demonstrated team management skills with the ability to motivate staff and foster a collaborative work environment.
- Excellent customer service skills with a focus on client relationship management and effective communication.
- Strong organizational skills including data entry, filing systems (physical and digital), budgeting processes, and administrative procedures.
- Office experience combined with proficiency in Microsoft Office Suite (Word, Excel, Outlook) for daily operations.
- Ability to manage conflict resolution effectively while maintaining professionalism under pressure.
- Facilities management knowledge including basic building maintenance procedures and CMMS systems for tracking work orders.
Join us as an Associate Director of Property Management to lead innovative property solutions that enhance tenant satisfaction while driving operational excellence!
Pay: $110,000.00 - $120,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Tuition reimbursement
- Vision insurance
Experience:
- Affordable Housing: 5 years (Required)
- Property maintenance: 5 years (Preferred)
Work Location: In person
