Job Title: Korean-Speaking Administrative Assistant (Dental Treatment Coordinator)
Required: Willingness to Travel within the North Region
Job Summary:
We are looking for a motivated and compassionate Korean-speaking Administrative Assistant / Dental Treatment Coordinator to join our team. In this role, you will play an important part in supporting patients through their dental treatment journey-helping them understand their care options and ensuring a smooth, positive experience from consultation to completion.
This position serves as a key link between patients and the dental team, supporting treatment coordination, scheduling, insurance processing, and financial discussions.
Key Responsibilities:
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Clearly present and explain dental treatment plans to patients in a professional and friendly manner
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Discuss treatment costs, insurance coverage, and available payment options
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Coordinate and schedule patient appointments for recommended treatments
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Verify insurance benefits and assist with pre-authorizations when needed
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Follow up with patients regarding pending or unscheduled treatments
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Maintain accurate and up-to-date patient records and documentation
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Work closely with the dental team to ensure smooth daily operations
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Respond to patient questions regarding treatment plans and billing concerns
Qualifications:
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Previous experience in a dental or healthcare setting is preferred
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Strong knowledge or willingness to learn dental terminology and insurance processes
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Excellent communication skills in Korean and English
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Strong organizational skills and ability to multitask
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Comfortable using dental software and basic computer systems
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Willingness to travel within the North Region as required
Skills & Competencies:
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Strong patient/customer service mindset
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Attention to detail and accuracy
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Problem-solving and adaptability
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Ability to maintain confidentiality and professionalism
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Team player with a positive attitude
Why Join Us:
We offer a supportive and collaborative environment where you can grow your skills, work closely with a dedicated dental team, and make a meaningful impact on patient care every day.
