Description:
GENERAL SUMMARY:
This is an hourly position in Manteno, Illinois reports to the Warehouse Manager. This is a vital dual role in managing the flow of materials, finished goods, and specialized requests such as sales samples. This position serves as a key link between incoming supplies/raw materials, production operations, outbound customer shipments, and sales/marketing activities by accurately handling receipts, inventory movements, and shipments, including the preparation and pulling of product samples for sales demonstrations, customer evaluations, or prospect approvals.
SCOPE OF JOB FUNCTIONS:
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Liaison and Communication:
- Serve as the primary point of contact for shipping-related inquiries from manufacturing, customer service,
and sales.
- Communicate shipping statuses, potential delays, and special requests to relevant stakeholders.
- Collaborate with the manufacturing team to ensure production schedules align with shipping requirements.
- Work closely with customer service to resolve any shipping discrepancies or customer concerns.
- Provide shipping information and support to the sales team to facilitate order fulfillment.
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Clerical Functions:
- Perform a variety of administrative tasks for the Shipping Department, including data entry, filing, and
record keeping.
- Generate reports on shipping activities, costs, and inventory as required.
- Manage and order shipping supplies, ensuring adequate stock levels.
- Assist with inventory counts and reconciliations.
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Sample Process Management:
- Manage the end-to-end sample request process for the sales team.
- Receive and fulfill sample requests, ensuring accurate product selection and packaging.
- Pick, prepare and ship samples for customers or sales representatives, tracking shipments as needed.
- Maintain a detailed log of all sample requests and shipments.
- Coordinate production to ensure sample availability.
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Shipping and Receiving Operations:
- Assist the shipping and receiving team other tasks on an as needed basis.
- Vacation and absenteeism fill-in for both the shipping and receiving coordinators.
- Order and maintain proper levels of warehouse supplies the entire warehouse team.
- Audit and track forklift daily sign-off to ensure 100% compliance
Requirements:
SKILLS/KNOWLEDGE/EXPERIENCE
REQUIRED:
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High School Education or equivalent required.
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1 years’ minimum related experience in a shipping or receiving administrative environment.
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1 year experience operating a Forklift.
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Ability to use a computer &/or RF scanner.
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Excellent analytical, problem-solving, organizational, & communication skills.
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Advanced Excel skills.
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Knowledge of safety regulations and procedures.
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Ability to follow instruction & work under pressure.
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Ability to lift up 50 lbs.
DESIRED:
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Knowledge of manufacturing environment and practices
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Organizational Skills
