Position Summary:
Responsible for processing all received payments (ACH, Checks, Cash or Card). This includes researching all unidentified payments, working directly with the customer for a resolution. This position is also responsible for leading the collection efforts by sending monthly statements and assisting Project Managers in collections on jobs. Exercises discretion and judgement as to monitoring and verification of accounting matters and develops work routines with minimal supervision.
Essential Functions:
- Help accounting personnel with processing daily deposits.
- Monitor accounts receivable for potential issues.
- Help implement and execute process of statement creation for collection goals.
- Assist with establishing new customer accounts.
- Perform credit monitoring as necessary.
- Carry out collection actions as necessary.
Additional Job-Related Duties:
- Supplement AP with data entry, vendor statement reconciliation assistance and additional duties.
- Comply with federal and state law, regulations, and all Company rules.
- Participate in online and in-person training and other educational opportunities to develop knowledge, skills, and abilities.
- Assist Collection/AR Manager with difficult customer accounts.
- Crosstrain with Collections/AR Manager on duties.
- Any other job-related activities requested by department management.
Education/Experience Requirements:
- High school diploma or equivalent required. Associate or Bachelor’s degree preferred.
- Minimum of one (1) year of related training or experience in Accounts Receivable preferred.
Physical Requirements:
- This position requires long hours sitting and using office equipment, including telephones and computers and may also require some light lifting of files and materials and carrying checks, mail, and other documentation to different departments from time to time.
- The position may also involve some repetitive motions of the hands, wrists, and elbows.
Working Conditions:
- This position is normally performed in an office work environment, which does not subject the employee to the elements. The noise level in the work environment is usually moderately quiet.
- This position may require a flexible schedule and periodic overtime.
