Voice AI that resolves, not transfers.
Most phone systems trap callers in menus and scripts. Vapi is the platform for deploying voice agents that know your business and can listen, adapt, and resolve in minutes.
5+ years in QA, SDET, Test Engineering, or product engineering with a strong testing focus.
Hands-on with at least one modern e2e framework — Playwright preferred; Cypress, Selenium, or equivalent are fine.
Comfortable reading and writing TypeScript / JavaScript well enough to extend our test suite and file bugs with a hypothesis attached.
Track record testing complex, distributed systems with real failure modes — APIs, integrations, real-time behavior, anything where "correct" isn't a fixed string.
Daily use of AI coding agents (Claude Code, Cursor, or similar) with opinions about where they help and where they don't.
Self-directed: you read the PR, open the product, and start finding what's broken without waiting for a spec.
Strong written communication, especially in bug reports and test plans.
Customer empathy and a bias for action: you ship, you own outcomes, and you care what users actually experience.
