Roger Williams Park Zoo is currently recruiting part-time, seasonal, non-exempt Special Events Parking Lot Attendants. The Special Events Parking Lot Attendant is under the general direction and supervision of the Manager of Safety & Security and is responsible for overseeing vehicle traffic in our Zoo lots for all Zoo-related events. The work schedule is October- December, and shifts are primarily evenings from 4:30 P.M.- 10:00 P.M, supporting the Jack-o-Lantern Spectacular and Holiday Light Spectacular shows. A minimum of three shifts per week (at least a Friday or Saturday evening shift) is required. This position is considered part-time, seasonal, with most hours scheduled from June through early January. Additional off-season hours will also be scheduled as needed.
Responsibilities:
- Monitor vehicle traffic flow from assigned designated area.
- Ensure that only permitted vehicles enter the Zoo lots.
- Efficiently and quickly assist guests to Zoo designated parking areas, entrance and exits.
- Courteously assist guests with Zoo event information.
- Report any known accidents, violations, unusual occurrences, or safety hazard to Special Event Parking Lot Supervisor on duty in a timely manner.
- Report any guest concerns to the Special Events Parking Lot Supervisor on duty in a timely manner.
- Assist with setting up and breaking down parking lot cones.
- Perform other job-related tasks as assigned by the Manager of Safety & Security and/or the Chief Operations Officer.
- Ability to help with crowd control during organizational events.
- Direct traffic using the equipment provided.
Required Experience, Training and/or Education
Required Experience and Education:
Previous customer service experience.
Must be comfortable working with large crowds.
Preferred Experience and Education:
- Parking lot experience.
- Recent experience working with diverse populations and fluency speaking additional languages.
Competencies
- Customer service skills.
- Highly organized and able to work with minimal supervision.
- Excellent verbal and written communication skills.
- Ability to:
- communicate effectively with the public.
- detail in everyday work practice.
- work with patrons of all ages and abilities.
Additional Requirements
Successful completion of a background check.
- Willingness to work flexible schedule, including occasional evenings, weekends and holidays.
- Ability to work outdoors under various weather conditions.
Supervisory Responsibilities:
Not applicable.
Benefits:
People with a criminal record are encouraged to apply
Work Location: In person
