Pay: $19.00 - $24.00 per hour
Job description:
Front Desk Check‑Out Specialist
Location: Southlake, TX | Full-Time | Monday–Friday, 8:00 AM–5:00 PM
About the Role
ALPHA Men’s Health is seeking a proactive, detail-oriented, and health-conscious Office Coordinator to support front-office operations at our clinic in Southlake, Texas. As a main point of contact for patients by phone or in-person, this individual plays a key role in ensuring a professional, welcoming, and efficient experience for every client.
This position is ideal for someone who is passionate about healthcare and wellness, thrives in a fast-paced environment, and is committed to delivering exceptional customer service.
Key Responsibilities
- Greet and welcome patients, creating a positive first impression
- Manage patient payment in person and over the phone (payment processing, new patient setups)
- Coordinate appointment scheduling for clinical providers and medical assistants
- Monitor and report on patient lifecycle status and billing progression
- Identify opportunities to improve and streamline operational workflows
- Handle incoming phone calls and emails with professionalism and responsiveness
- Process payments for services and maintain accurate transaction records
- Oversee inventory management and stock cycle counts
Qualifications & Skills
- Strong organizational skills with the ability to manage multiple tasks effectively
- Problem solving and critical thinking skills
- Demonstrated experience in office administration, preferably in a clinical or health-focused setting
- A proactive approach to process improvement and operational efficiency
- Exceptional interpersonal and communication skills
- Comfort with technology and electronic medical record (EMR) systems
About ALPHA Men’s Health
With over 500 five-star Google reviews, ALPHA Men’s Health is a leader in men’s wellness across Texas. We specialize in delivering high-quality, personalized care in a friendly, professional setting. Our team is dedicated to optimizing health outcomes and providing an outstanding client experience.
At ALPHA, we foster a respectful, collaborative workplace and are looking for individuals who share our commitment to excellence in patient care and service.
Learn more about us at: www.txtestosterone.com
Job Type: Full-time
Ability to Commute:
- Southlake, TX 76092 (Required)
Work Location: In person
Job Type: Full-time
Benefits:
- Employee discount
- Paid time off
- Referral program
Work Location: In person
Pay: $19.00 - $24.00 per hour
Benefits:
Work Location: In person
