Job Summary
USColorworks is hiring a Production Coordinator to support the movement of jobs through our manufacturing floor for key strategic customer accounts. This is a dynamic, hands-on role that works directly with Customer Service, Production, Art, Shipping, and Operations to help ensure customer orders are produced accurately, efficiently, and on time.
The Production Coordinator will report directly to the Director of Operations and serve as a critical link between the customer-facing team and the production floor. This position is ideal for someone who is organized, proactive, detail-oriented, and comfortable working in a fast-paced manufacturing environment.
This is an active role with strong advancement opportunities for someone who wants to grow within a large, high-volume custom apparel decoration and fulfillment operation.
Responsibilities
- Coordinate production jobs for assigned strategic accounts from order entry through completion.
- Work closely with Customer Service to understand customer priorities, deadlines, order requirements, and special instructions.
- Communicate with production departments to track job status, identify issues, and help keep orders moving.
- Monitor daily production schedules and assist with prioritizing jobs based on customer needs and ship dates.
- Follow up on artwork, approvals, inventory, decoration methods, rework, and any other items that may impact production timing.
- Help resolve production issues by gathering information, communicating clearly, and escalating problems when needed.
- Maintain accurate notes and updates in internal systems so Customer Service and Operations have current information.
- Support strategic customers by helping ensure a consistent, reliable, and professional production experience.
- Assist with process improvements that reduce delays, improve communication, and create better handoffs between departments.
- Help reinforce USColorworks standards for accuracy, quality, urgency, and accountability.
Skills and Qualifications
- Strong organizational skills and attention to detail.
- Ability to prioritize multiple jobs, deadlines, and customer needs at the same time.
- Comfortable working in a fast-paced manufacturing or production environment.
- Strong communication skills with the ability to work across multiple departments.
- Proactive problem-solver who follows through and takes responsibility.
- Comfortable using computer systems to track orders, update job status, and communicate information.
- Ability to stay calm and focused when priorities change.
- Experience in production, customer service, apparel decoration, fulfillment, or manufacturing is helpful but not required.
- Willingness to learn, take ownership, and grow with the company.
About USColorworks
USColorworks is a high-volume custom apparel decoration and fulfillment company based in Monroe, North Carolina. We support national brands, retailers, promotional products distributors, and strategic account programs through screen printing, embroidery, digital printing, DTF, fulfillment, and print-on-demand services.
Our team moves quickly, solves problems, and works together to deliver for our customers. The Production Coordinator role is an important part of that process and offers the opportunity to learn the business from the inside while building a path for future growth.
Ideal Candidate
The ideal candidate is someone who likes being in the middle of the action. You enjoy coordinating details, helping people stay aligned, solving problems, and making sure work gets done correctly. You are comfortable walking the production floor, asking questions, following up, and keeping customers and internal teams moving in the same direction.
If you are looking for a role where you can make an immediate impact and grow into greater responsibility, this is a strong opportunity.
Pay: $18.00 - $24.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
Work Location: In person
