Marin, CA | Premier luxury brand | Hospitality | Career path | Veterans encouraged to apply
Swickard Auto Group is a hospitality company that happens to sell and service cars.
We believe the best guest experiences start with the best employee experiences. That's why we've grown to 40+ rooftops across the West Coast, Alaska, and Hawaii while maintaining a culture built on one simple idea: do right by people, every time.
At Mercedes-Benz of Marin, we operate at the highest standard of the luxury automotive industry. That standard doesn't start on the showroom floor - it starts in the parts department. The Parts Support Specialist is a critical member of the team that keeps our service operation running accurately, efficiently, and on time.
WHAT YOU'LL DO
- Receive, count, weigh, and verify all incoming parts inventory against purchase orders, packing slips, and bills of lading - documenting any shortages, overages, or transit damage with precision
- Process outbound shipments accurately - generating shipping labels, utilizing postage meters, and navigating carrier software including UPS, FedEx, DHL, and freight companies
- Coordinate professionally with freight carriers, delivery drivers, and external parts suppliers - representing Mercedes-Benz of Marin with a polished, professional demeanor
- Stock, organize, and maintain parts inventory to ensure accurate storage and fast retrieval for the service team
- Safely operate material handling equipment including pallet jacks to move and stage incoming and outgoing shipments
- Identify and communicate basic automotive components - supporting accurate parts matching and minimizing order errors
- Maintain a clean, organized, and safe receiving area that reflects the operational standards of a premier luxury dealership
- Support the parts team with additional logistics and administrative tasks as needed
WHAT WE'RE LOOKING FOR
- High school diploma or equivalent required
- 1 to 3 years of shipping and receiving or warehouse operations experience strongly preferred
- Previous experience in an automotive parts department or dealership setting a strong plus
- Familiarity with basic automotive components - you know the difference between a rotor and a caliper
- Hands-on experience with carrier software - UPS, FedEx, DHL, and freight platforms
- Proficient with basic computer programs and dealership management or inventory systems
- Forklift certification preferred - or willingness to obtain
- Physically capable of standing and walking on hard warehouse floors for extended periods and frequently lifting and moving bulky automotive components weighing 50 to 70 pounds
- Valid driver's license with a clean driving record
- Professional, reliable, and detail-oriented - accuracy in this role directly impacts the service department and the guest experience
WHAT WE OFFER
- $20.00 - $25.00 per hour
- Medical, dental, and vision insurance
- Life insurance and supplemental coverage options
- Paid time off and paid holidays
- On-the-job training and support
- Clear path for growth within the parts department and broader Swickard organization
- Employee vehicle purchase and service discounts
- A stable, team-oriented work environment at one of the most respected luxury dealerships in the Bay Area
WHY MERCEDES-BENZ OF MARIN
- An award-winning, high-volume Mercedes-Benz store with a loyal, high-net-worth guest base - the parts operation here is busy, well-resourced, and consequential
- Marin County is one of the most prestigious markets in the Bay Area - the standard is high, and the team takes pride in meeting it
- Swickard is one of the fastest-growing dealer groups in the country - ranked Top 5 in North America for reputation in the automotive industry
- A role where accuracy and reliability are genuinely valued - what you do every day directly supports the service team and the guest experience
- Our HEART values - Honor, Engage, Anticipate, Respond, Thank - shape how we treat our team members just as much as our guests
- A supportive team environment where you'll be set up to succeed and recognized when you deliver
Mercedes-Benz of Marin is a high-volume, award-winning store that depends on a tight, accurate parts operation to deliver the guest experience this brand demands. The Parts Support Specialist isn't a background role - it's a foundational one. When you do this job well, the whole service department moves better.
If you're reliable, detail-driven, and ready to be part of a team that holds itself to a high standard - we'd like to meet you.
Swickard Auto Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.