Posting Details
This job posting may be used to fill multiple vacancies.
Interviews to be conducted within two weeks of closing date.
Our Vision
Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.
Our Mission
We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.
Our Goals
Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.
Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.
Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.
Build the best team in state government by supporting employees' continuous growth and wellness.
Why does the job exist?
The Senior Business Operations Analyst will:
Ensure the completeness, accuracy, quality and compliance of work participation activities undertaken by federally funded Temporary Assistance to Needy Families (TANF) recipients;
Prepare and submit the annual TANF Maintenance of Effort Report;
Determine the State's TANF Work Participation Rates which will impact the State's TANF funding levels and in reviewing that federal work requirements are met by Health Care Authority (HCA) contractors;
Assist in other tasks and duties as assigned.
How does it get done?
The Senior Business Operations Analyst is responsible for:
Reviewing monthly disaggregate sample against the Automated System Program and Eligibility Network (ASPEN) and WorkPath electronic case files (ECF);
Coordinating with NM Works contractor(s) to ensure accurate and acceptable supporting documentation is uploaded into ECF while reviewing to validate that documentation requirements are in compliance with the Work Verification Plan;
Correctly coding of data in Adobe Acrobat case files and accurately inputting data into the master sheet for tracking purposes:
Assisting the Staff Manager with reporting transmissions;
Participating in and/or leading regularly scheduled meetings with contractors to review and discuss case findings;
Performing quality checks on contractor case management efforts on sampled cases and reporting the findings to the Program Manager;
Preparing the annual Maintenance of Effort (Form ACF-204), following the necessary agency approvals and submitting through the federal Online Data Collection System (OLDC).
Assisting the Staff Manager with updating the Work Verification Plan;
Actively participating and contributing in regular occurring meetings;
Reviewing and reconciling childcare data received from the Early Childcare Education and Care Department (ECECD).
Who are the customers?
Health Care Authority (HCA) TANF Program;
TANF participants;
Federal agencies;
HCA contracted partners;
HCA staff.
Ideal Candidate
Health Care Authority (HCA) TANF Program;
TANF participants;
Federal agencies;
HCA contracted partners;
HCA staff.
Minimum Qualification
Associate Degree in Business Administration, Public Administration, or Accounting and one (1) year of directly related job experience in the areas of office administration, budgeting, purchasing, finance, accounting, auditing, cash management, contract management, and/or in the procedures of business and management principles involved in strategic planning. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling three (3) years may substitute for the required education and experience.
Employment Requirements
Must possess and maintain a valid driver's license.
Must obtain a Defensive Driving Certificate.
Working Conditions
Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage. Some sitting, standing, bending and reaching may be required.
Supplemental Information
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Agency Contact Information: Ashtyn Lopez, (505) 695-8977. Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is not covered by a collective bargaining agreement.
