Position Overview
We are seeking a highly capable Manager of Information Technology to serve as a hands-on technical leader within our firm. This role is ideal for an experienced IT professional who thrives in a fast-paced, service-oriented environment and brings both deep technical expertise and strong leadership capability.
The Manager of Information Technology will be responsible for the design, implementation, security, and day-to-day operation of the firm’s technology environment. Acting as both a senior technologist and escalation point, this individual will play a critical role in ensuring reliability, security, and performance across all IT systems while directly supporting attorneys and business operations.
Key Responsibilities
Technical Leadership & Escalation
- Lead and mentor IT staff while remaining actively engaged in day-to-day technical work
- Serve as the primary escalation point for complex or high-impact technical issues
- Establish and maintain IT standards, procedures, and best practices
Infrastructure & Operations
- Manage and support core technology infrastructure, including:
- Servers, networks, storage, telecommunications, and cloud systems
- Perform system administration functions such as patching, monitoring, backups, upgrades, and performance optimization
- Ensure high availability, reliability, and responsiveness of all firm systems
- Troubleshoot and resolve advanced hardware, software, and connectivity issues
Legal Technology & End-User Support
- Administer and support legal-specific platforms, including:
- Document management systems
- Practice management, billing, and timekeeping systems
- Litigation support and eDiscovery tools
- Partner directly with attorneys and staff to improve workflows and optimize system usage
- Provide hands-on support for critical client matters, trials, and presentations as needed
Cybersecurity & Risk Management
- Implement and maintain security controls, including MFA, endpoint protection, encryption, firewalls, and remote access solutions
- Oversee backup processes, disaster recovery planning, and business continuity testing
- Respond to security incidents, audits, and client security inquiries
Microsoft 365 & Cloud Administration
- Administer Microsoft 365 (Exchange, Teams, SharePoint, OneDrive) and related security configurations
- Manage SaaS platforms, integrations, licensing, and access controls
- Optimize systems for performance, security, and cost efficiency
Asset & Lifecycle Management
- Oversee procurement, deployment, and lifecycle management of hardware and software
- Maintain accurate inventories and ensure licensing compliance
Planning & Continuous Improvement
- Identify practical system improvements based on operational experience
- Balance innovation with stability and risk management appropriate for a legal environment
- Participate in and lead technology projects from design through execution
Qualifications
Required
- Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience)
- 5+ years of progressive IT experience, including leadership responsibilities
- Strong hands-on experience across infrastructure, systems administration, and support
Preferred
- Experience in a law firm or professional services environment
- Familiarity with legal technology platforms and workflows
- Demonstrated ability to operate as both a strategic thinker and hands-on technologist
Pay: From $90,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Application Question(s):
- Do you have at least 5 years of progressive IT experience including leadership responsibility? This is a requirement for consideration.
Education:
Location:
- Pittsburgh, PA 15222 (Required)
Ability to Commute:
- Pittsburgh, PA 15222 (Required)
Work Location: In person
