Company Overview
PCAM, LLC, operating as Parking Company of America (PCA), is a dynamic leader in the Parking, Transportation, Fleet Maintenance, Customer Service, and Hospitality industries. With over 50 years of experience and more than 1,400 dedicated employees primarily based in California, PCA is committed to delivering exceptional service with integrity and innovation across various sectors including healthcare, hospitality, retail, and entertainment.
Position Summary
The Billing & Contract Accountant is responsible for the accurate preparation, review, and management of contract billing for multiple customers, municipalities, and commercial clients. This role ensures invoices are prepared in accordance with customer contracts, purchase orders, pricing schedules, and billing requirements while maintaining the integrity of accounts receivable and supporting month-end financial reporting.
The ideal candidate is detail-oriented, analytical, and experienced managing complex billing environments with multiple contracts, locations, and customer-specific invoicing requirements. This position works closely with Operations, Account Managers, Payroll, and the Accounting team to ensure timely billing, collections, and revenue recognition.
Reporting Relationship
Reports to: Controller (Indirect CFO)
Supervisory Responsibilities: None
Works closely with: Operations, Human Resources, Payroll, Account Managers, and external auditors.
Essential Responsibilities
- Manage the complete billing process for assigned customer contracts from invoice preparation through payment collection.
- Review customer agreements to ensure invoices comply with contract terms, pricing schedules, reimbursement provisions, revenue-sharing agreements, escalation clauses, and billing deadlines.
- Prepare monthly management fee invoices, payroll reimbursements, operating expense billings, revenue share calculations, validation billing, permit parking, transient parking, shuttle services, event parking, and other customer-specific billings.
- Analyze operational reports, payroll data, labor allocations, revenue reports, and supporting documentation to ensure billing accuracy.
- Coordinate with Operations, Human Resources, Payroll, and Account Managers to resolve billing discrepancies before invoices are issued.
- Ensure contract amendments, change orders, and pricing updates are accurately reflected in customer billings.
- Maintain customer accounts receivable records and account reconciliations.
- Monitor aging reports and proactively follow up on outstanding customer balances.
- Research and resolve billing disputes, payment discrepancies, short pay, unapplied cash, credits, and deductions.
- Develop strong working relationships with customers while providing exceptional customer service.
- Prepare collection reports and recommend escalation when necessary.
- Reconcile Accounts Receivable subsidiary ledgers to the General Ledger.
- Prepare monthly billing reconciliations and revenue analysis.
- Assist with month-end and year-end close activities.
- Prepare journal entries related to revenue, billing adjustments, customer credits, and bad debt reserves.
- Support internal and external audits by providing billing documentation and reconciliations.
- Analyze billing trends, customer profitability, contract performance, and revenue variances.
- Prepare management reporting related to billings, collections, cash flow, and aging.
- Identify opportunities to improve billing accuracy, efficiency, and internal controls.
- Develop standardized billing procedures across multiple contract types.
- Assist with ERP system enhancements, automation initiatives, and reporting improvements.
- Maintain accurate customer master data, contract files, and billing documentation.
Qualifications
Education
- Bachelor's degree in Accounting, Finance, or Business Administration preferred.
- CPA candidate or advanced accounting coursework is a plus.
Experience
- Minimum 5 years of accounting experience.
- At least 3 years of contract billing, project accounting, or complex customer billing experience.
- Experience with billing multiple customers under different contractual requirements.
- Strong knowledge of Accounts Receivable and General Ledger accounting.
- Experience with service-based or contract-driven industries preferred.
- Experience with ERP accounting systems such as Sage Intacct, Microsoft Dynamics, NetSuite, Oracle, SAP, or similar.
Technical Skills
- Advanced Microsoft Excel skills including Pivot Tables, XLOOKUP/VLOOKUP, formulas, and data analysis.
- Strong understanding of GAAP.
- Excellent reconciliation and analytical skills.
- Ability to interpret complex customer contracts and financial data.
Competencies & Skills
- Exceptional attention to detail.
- Strong analytical and critical thinking skills.
- Excellent organizational and time management abilities.
- Ability to manage multiple priorities and deadlines simultaneously.
- Outstanding written and verbal communication skills.
- Strong customer service mindset.
- Self-motivated with the ability to work independently.
- High level of integrity, professionalism, and accountability.
- Continuous improvement mentality with a desire to streamline processes and enhance operational efficiency.
- Strong attention to detail and a high standard of accuracy
Work Environment & Physical Requirements
Work is performed primarily in an on-site office setting.
Regularly required to sit for extended periods and work at a computer.
Occasionally required to stand, walk, reach, and lift up to 25 pounds.
Requires the ability to communicate clearly, both verbally and in writing.
No travel required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Compensation & Classification
FLSA Status: Exempt/Non-Exempt Depends Upon Responsibilities
Equal Employment Opportunity & At-Will Statement
PCAM, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state, or local law.
Employment with PCAM, LLC is at-will, meaning either the employee or the employer may terminate the employment relationship at any time, with or without cause or notice.
This job description is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time, with or without notice.
Pay: $30.00 - $35.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Accounting: 5 years (Preferred)
- billing: 3 years (Preferred)
- Accounts receivable: 3 years (Preferred)
- General ledger accounting: 3 years (Preferred)
- ERP systems: 5 years (Required)
Work Location: In person
