We are looking for an experienced Assistant Office Manager / Front Desk Lead to help run the front office of a growing private dental practice. This person should be organized, dependable, friendly with patients, and comfortable keeping the day running smoothly.
The ideal candidate has prior dental front office experience and can confidently manage scheduling, patient communication, insurance verification, and basic claims support. Experience with Open Dental is strongly preferred, but candidates with Dentrix, Eaglesoft experience will also be considered.
Responsibilities include:
- Managing the front desk and helping the office flow efficiently throughout the day
- Answering phones, greeting patients, and providing excellent customer service
- Scheduling new and existing patients, managing cancellations, and keeping the schedule productive
- Completing pre-visit insurance verifications and confirming patient benefits
- Reviewing insurance eligibility, coverage, deductibles, frequencies, and patient portions
- Helping file and follow up on dental insurance claims
- Communicating with patients about appointments, treatment plans, balances, and insurance questions
- Supporting the doctor and team with daily administrative needs
- Helping maintain an organized, professional, and welcoming front office environment
Qualifications:
- Dental front office experience required
- Experience with insurance verification required
- Claim filing experiance preferred
- Open Dental experience strongly preferred; Dentrix experience is also acceptable
- Strong communication and organization skills
- Comfortable multitasking in a busy dental office
- Professional, friendly, and patient-focused attitude
- Reliable, proactive, and able to help lead the front office efficiently
Ideal candidate:
Someone who can take ownership of the front, keep the schedule full and organized, handle insurance details accurately, and help create a smooth experience for both patients and the clinical team.
Pay: $24.00 - $31.00 per hour
Work Location: In person
