We are looking for a motivated and engaging individual who can handle a fast pace environment in a caring atmosphere. Full time opportunity with great benefits and room for growth.
Job Description
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Greet clients in a professional and welcoming manner in person and by phone
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Address client inquiries and requests in a timely and consistent manner
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Effectively schedule appointments within parameters established by the hospital leadership team
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Record thorough and accurate information in client records, patient medical records, communication requests to medical staff, and appointment notes
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Receive and effectively process client requests for prescription medications, foods, and medical documentation
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Accurately process financial transactions through both the practice management software program and credit card systems
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Reconcile financial information as required throughout each shift
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Ensure that the reception area maintains a clean, professional and welcoming presentation
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Facilitate staff with cleaning of hospital and daily tasks when needed
Qualifications
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Good Communication Skills and detail oriented. Ability to multi-task
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Must be able to lift 35 - 40 pounds
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Must be friendly and ambitious.
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Flexibility with schedule and morning hours are a plus.
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Previous experience in veterinary or customer service a plus but willing to train the right candidate.