Experienced Butcher / Fishmonger — The Smoke House Market
When Smoke House Market customers crave hand-cut prime beef or fresh, flown-in fish, they look no further than our Meat & Seafood Case. As a Customer Service Team Member in this department, you’ll ensure guests receive the freshest products exactly as ordered — paired with the incredible service that defines The Smoke House Market experience.
How You’ll Add Value
- Provide exceptional customer service by proactively assisting customers, preparing orders, and answering product or program questions.
- Cross-sell and up-sell items, provide food preparation guidance, and handle special orders.
- Demonstrate strong knife and saw skills to accurately cut, trim, debone, and portion meat, poultry, and seafood.
- Prepare and price products with precision and attention to detail.
- Maintain clean, organized work areas, including walk-ins and reach-ins.
- Balance multiple responsibilities, staying attentive to customers while managing inventory and displaying freshness.
- Communicate effectively with team members and the Team Leader to ensure efficient operations.
- Collaborate with the department leader on professional growth goals.
- Follow all food safety, sanitation, and handling standards.
What You’ll Bring to the Table:
- A passion for food and a positive attitude
- Culinary Knife Skills: Ability and willingness to efficiently use and maintain knives, slicers, and saws. Sausage or charcuterie skills are a plus.
- Knowledge of food preparation and cooking techniques.
- ServSafe certification
- Strong customer service skills—friendly, proactive, and professional in person and over the phone.
- Team-oriented mindset with respect for diversity and collaboration.
- Emotional maturity and professionalism in a fast-paced setting.
- Commitment to continuous learning and skill development.
- Strong organizational and time management skills with attention to detail.
- Working knowledge of products across store departments to help customers find complete meal solutions.
- Impeccable personal hygiene and professional appearance (clean attire, hair, nails, and oral hygiene per company guidelines).
Work Environment
- Fast-paced setting with frequent interaction with customers and team members.
- Frequent motions include bending, reaching, and repetitive hand and arm movements.
- Must be able to lift 5–15 lbs regularly, and occasionally up to 65–70 lbs.
- Standing or walking for up to 8 hours without a break.
- Possible exposure to allergens and varying temperatures.
Additional Information
- Wages: $19- $26 per hour based on skill level and experience
- Work Location: In person
- Job Type: Full-time
Benefits
- 401(k) with matching
- Health, Dental, and Vision Insurance
- Life Insurance
- Paid Time Off
Schedule
- 8-hour or 10-hour shifts
- Weekend availability required
Thank you for your interest in joining The Smoke House Market!
Job Type: Full-time
Pay: $19.00 - $26.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Butchery: 4 years (Required)
- Knife Work: 4 years (Required)
- Counter Service: 4 years (Required)
License/Certification:
Ability to Commute:
- Chesterfield, MO 63005 (Required)
Work Location: In person
