Description:
Harbor’s Edge is a premier 5-star Continuing Care Retirement Community (CCRC) located on the Elizabeth River in Norfolk, Virginia. Our community offers a full continuum of care, including Independent Living, Assisted Living, Memory Support, and Skilled Nursing services.
Recognized by U.S. News & World Report as a 2025 Best Senior Living Community, Harbor’s Edge has earned top honors for Activities & Enrichment, Feels Like Home, and Food & Dining, reflecting our commitment to exceptional resident experiences and quality care.
We are seeking highly qualified part- and full-time Housekeepers to join our team in providing exceptional service to our residents and staff. The ideal candidates will have experience in senior living environments such as long-term care, assisted living, or memory support, along with a passion for serving older adults.
Housekeepers are responsible for performing assigned cleaning and housekeeping duties throughout the facility in accordance with established quality, safety, and service standards.
KEY RESPONSIBILITIES:
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Perform daily, weekly, and scheduled deep-cleaning tasks in resident rooms, bathrooms, common areas, and healthcare spaces.
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Disinfect high-touch surfaces regularly to support infection control and resident safety.
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Respond promptly to housekeeping requests and service calls from residents and staff.
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Ensure resident rooms are maintained in a clean, orderly, and comfortable condition while respecting privacy and personal belongings.
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Follow proper procedures for handling and disposing of waste, including regulated or potentially hazardous materials.
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Maintain cleaning carts, equipment, and supply storage areas in a clean, organized, and safe condition.
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Restock housekeeping supplies and linens in assigned areas as needed.
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Report maintenance issues, safety hazards, or equipment concerns to appropriate departments promptly.
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Support infection control and outbreak response cleaning procedures as directed by management.
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Assist with laundry services as needed, including sorting, washing, folding, and delivering linens and personal laundry.
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Follow safety procedures when using cleaning chemicals and equipment, including proper labeling and PPE use.
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Maintain professional and respectful interactions with residents, families, visitors, and staff at all times.
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Assist with room turnovers and special cleaning projects as assigned.
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Attend required training sessions and participate in ongoing housekeeping and safety education.
Requirements:
REQUIREMENTS:
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High School Diploma or GED required.
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At least one (1) year of housekeeping experience required; CCRC, long-term care, or senior living experience preferred.
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Knowledge of infection control, sanitation standards, and safe cleaning practices in healthcare/senior living environments.
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Ability to follow established procedures, safety protocols, and regulatory guidelines consistently.
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Strong attention to detail and ability to maintain high cleanliness standards in resident rooms and common areas.
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Excellent communication and interpersonal skills with a service-oriented, resident-focused approach.
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Ability to work independently and as part of a team in a fast-paced environment.
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Compassionate, patient, and professional demeanor when working with older adults, including memory care residents.
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Knowledge of proper use of cleaning chemicals and PPE.
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Ability to prioritize tasks and respond to changing needs.
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Physically able to perform duties, including standing, walking, bending, lifting up to 50 lbs., and pushing carts.
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Flexibility to work weekends, holidays, and overtime as needed.
Comprehensive benefit package includes:
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Medical/Dental/Vision Insurance
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Paid Time Off + Six Paid Holidays
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Employee Assistance Program (EAP)
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Employer Paid - Basic Life & AD&D Insurance
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Employer Paid - Short-term and Long-term Insurance
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403(b) Retirement Savings Plan w/ Employer Contribution
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College Tuition Reimbursement
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Employer Paid - Certification Training
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Legal Resources & Identity Protection Plan
- Benefit offerings vary according to employment status.
EEO/D/V
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