CarHop is adding an experienced Service Advisor in our Minneapolis/St. Paul. Market.
Advisor Benefits
- Great starting salary of $70,000-$80,000.
- Great work/life balance - 2 days off per week
- Full health benefits (Medical/Dental/Vision/Flex spend)
- 401 (k) w/ company match
- Paid time off (PTO) plus 6 paid holidays
- A fun work environment filled with awesome people!
- We give you the tools to succeed with regular training and mentoring
Qualifications:
- ASE Certification required (minimum of 2 current certifications preferred).
- 3+ years experience is a must but 5+ year is preferred in a dealership or independent repair environment.
- Strong understanding of vehicle diagnostics, safety systems, and drivability issues.
- Excellent communication skills—must be able to translate complex repair needs into easy-to-understand terms.
- Must have basic computer knowledge and be comfortable with using different online systems to assist in repairs you may not be an expert with.
- Negotiation skills when handling/working with shops and vendors.
Key Responsibilities:
- Review technician notes, diagnostic findings, and repair recommendations.
- Prioritize safety and drivability issues from multi-point inspections and estimates.
- Help verify proper warranty and non-warranty covered repairs on both company and customer vehicles.
- Maintain department standards, expectations, and company core values.
- Provide support for the Sales and Finance teams when needed.
- Able to work with fellow Service Advisors and collaborate with one and other on direction/outcome on specific repair estimates.
About CarHop:CarHop, an industry-leader in the Buy-Here, Pay-Here marketplace, specializing in helping those who have not quite perfect credit to achieve transportation independence!, Now in 12 states and growing, we've made a difference by Helping People Drive and changing the lives of thousands of people.
Pay: $70,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Referral program
- Vision insurance
Work Location: In person
