Conestoga Motors is an established automotive dealership specializing in quality pre-owned vehicles and providing customers with a straightforward, professional, and customer-focused car-buying experience.
Our team is committed to helping customers find the right vehicle for their needs and budget while providing knowledgeable guidance throughout the sales process. We value honesty, professionalism, responsiveness, and long-term customer relationships.
As our dealership continues to grow, we are seeking a motivated and customer-focused Automotive Sales Consultant to join our sales team.
Position Overview
The Automotive Sales Consultant is responsible for assisting customers throughout the vehicle purchasing process, from initial inquiry and vehicle selection through test drives, negotiations, and completion of the sale.
The ideal candidate is personable, motivated, professional, and comfortable working in a customer-facing sales environment. Previous automotive sales experience is helpful but not required for the right candidate.
This is an excellent opportunity for a motivated sales professional who enjoys working with people, learning about vehicles, and building long-term customer relationships.
Key Responsibilities
- Greet customers and provide a welcoming, professional dealership experience.
- Identify customer needs, preferences, budget, and vehicle requirements.
- Assist customers in selecting vehicles that match their needs and lifestyle.
- Present vehicle features, specifications, options, pricing, and available services.
- Conduct vehicle walkarounds and explain key features and benefits.
- Coordinate and accompany customers on test drives.
- Respond promptly to customer inquiries by phone, email, and other communication channels.
- Follow up with prospective customers and maintain strong customer relationships.
- Assist customers throughout the sales process, including vehicle selection, pricing, trade-ins, financing, and documentation.
- Explain purchase options and available financing solutions in accordance with dealership procedures.
- Work with management and finance personnel to structure and complete vehicle transactions.
- Assist customers with trade-in evaluations and gather required vehicle information.
- Maintain accurate customer information, sales activity, appointments, and follow-up records.
- Keep up to date on current vehicle inventory, pricing, features, and availability.
- Assist with maintaining an organized and professional showroom and vehicle lot.
- Coordinate vehicle preparation, customer appointments, and vehicle pickups as needed.
- Build repeat business and referral opportunities through excellent customer service.
- Meet or exceed individual and dealership sales goals.
- Maintain a professional appearance and positive attitude at all times.
- Follow dealership policies, sales procedures, and applicable legal requirements.
- Participate in training and ongoing product and sales development.
- Perform additional sales and customer service responsibilities as assigned.
Qualifications
- High school diploma or equivalent preferred.
- Previous experience in automotive sales, retail sales, customer service, or another sales-focused environment is preferred but not required.
- Strong communication and interpersonal skills.
- Friendly, professional, and customer-focused personality.
- Strong listening and relationship-building abilities.
- Motivated by achieving goals and providing excellent customer service.
- Ability to explain products and services clearly and confidently.
- Strong organizational and time-management skills.
- Ability to manage multiple customers and follow-up activities.
- Comfortable using computers, email, CRM systems, and basic office software.
- Strong attention to detail when completing customer and sales documentation.
- Ability to work independently while contributing to a collaborative dealership team.
- Valid driver's license and acceptable driving record required.
- Willingness to work flexible hours, including weekends, based on dealership needs.
Preferred Qualifications
Experience in any of the following is a plus:
- Automotive sales
- Used vehicle sales
- Retail sales
- Customer service
- Business development
- Lead generation
- Financing or automotive F&I
- CRM systems
- Vehicle trade-ins
- Dealership operations
What We Offer
- Competitive compensation with performance-based earning opportunities.
- Commission and incentive opportunities based on dealership compensation structure.
- Paid training and onboarding support.
- Product and sales training.
- Professional and supportive dealership environment.
- Opportunities for advancement within automotive sales and dealership operations.
- Opportunity to develop valuable sales, customer service, and automotive industry skills.
- Employee vehicle purchase opportunities or discounts, where applicable.
- Supportive management and team-oriented workplace.
- Long-term career growth opportunities.
Work Environment
This is a customer-facing dealership position with responsibilities both inside the showroom and on the vehicle lot.
Daily activities include greeting customers, presenting vehicles, conducting test drives, answering questions, responding to leads, following up with prospective buyers, and assisting with vehicle purchases.
The position requires frequent interaction with customers and dealership staff and may involve standing, walking throughout the dealership and vehicle lot, and working outdoors during vehicle presentations and test drives.
Why Join Conestoga Motors?
At Conestoga Motors, we believe that buying a vehicle should be a professional, transparent, and positive experience. Our sales team plays an important role in helping customers find reliable vehicles that fit their needs and budget.
We value customer service, professionalism, honesty, teamwork, and results. We provide our team members with the training and support needed to develop their sales skills and build long-term careers in the automotive industry.
If you are motivated, personable, and enjoy helping customers make important purchasing decisions, we encourage you to apply for the Automotive Sales Consultant position and become part of the Conestoga Motors team.
Pay: $86,830.00 - $104,570.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid time off
- Paid training
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: In person
