Express Lane Service Advisor facilitates maintenance specializing in Chrysler, Dodge, Jeep®, Ram, vehicles. They manage quick services like oil changes, tire rotations, battery tests, and multi-point inspections using factory-trained technicians and OEM parts. Key Responsibilities and Services:
- Customer Service: Greeting customers, managing fast-paced service traffic, and explaining maintenance needs.
- Express Services: Oil changes (using Pennzoil), tire rotations, brake inspections, fluid top-offs, and filter replacements.
- Vehicle Checkup: Providing complimentary, comprehensive multi-point inspections.
- Efficiency: Ensuring quick turnaround times (done fast, done right) for drivers.
- Technical Knowledge: Utilizing digital tools for battery testing and identifying necessary repairs.
Typical Qualifications for the Role:
- Experience: Often requires at least 1 year of experience as a service advisor or in a similar customer-facing automotive role.
- Skills: Strong communication, organizational, and technical knowledge of automotive systems.
- Software: Familiarity with service department scheduling and management software.
Mopar Express Lane offers a convenient, high-quality alternative to traditional service scheduling for routine maintenance.
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- SERVICE ADVISOR : 1 year (Preferred)
Work Location: In person
