Miner’s Ace Hardware is seeking an experienced and motivated Store Manager to lead one of our locations in San Luis Obispo County. This leadership role is responsible for the overall success of the store, including sales growth, operational excellence, team development, customer satisfaction, inventory management, and safety. The Store Manager sets the tone for the entire store and plays a key role in creating an environment that delivers service levels that are both excellent and memorable.
Position Summary
The Store Manager is responsible for the complete day-to-day operation of the store. This includes driving sales and profitability, managing expenses, ensuring excellent customer service, developing team members, maintaining inventory accuracy, and fostering a positive and productive work environment. The ideal candidate is a hands-on leader who leads by example, coaches and develops others, and is committed to operational excellence.
Key Responsibilities
Leadership & Team Development
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Lead, coach, and develop the store management team and associates.
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Foster a positive, supportive, and accountable work environment.
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Conduct performance discussions, evaluations, and employee development planning.
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Oversee staffing, scheduling, training, and employee engagement initiatives.
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Maintain a strong leadership presence on the sales floor.
Store Operations
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Manage all aspects of daily store operations.
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Ensure compliance with company policies, procedures, and safety standards.
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Monitor and manage labor, expenses, and operational efficiency.
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Maintain high standards of housekeeping throughout the store and property.
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Oversee shipping, receiving, transfers, and inventory control processes.
Sales & Customer Service
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Drive sales growth and profitability through effective leadership and execution.
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Ensure exceptional customer service and customer satisfaction.
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Support merchandising, pricing, promotional displays, and visual standards.
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Build and maintain relationships with customers, vendors, and community partners.
Inventory & Merchandising
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Monitor inventory levels, accuracy, and stock replenishment.
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Reduce shrinkage and improve inventory reporting accuracy.
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Ensure store merchandising standards are consistently executed.
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Review sales trends and make recommendations to improve performance.
Administrative Responsibilities
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Oversee payroll, scheduling, timekeeping, and reporting functions.
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Conduct weekly meetings with department leaders.
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Monitor store performance metrics and communicate results to the management team.
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Handle employee relations and day-to-day human resources matters in partnership with HR.
Qualifications
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Previous retail management experience required; hardware, home improvement, or big-box retail experience preferred.
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Proven ability to lead teams and drive sales results.
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Strong organizational, communication, and problem-solving skills.
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Ability to manage multiple priorities in a fast-paced environment.
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Experience with inventory management, scheduling, and operational controls.
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Proficiency with POS systems and computer software applications.
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Ability to work independently and make sound business decisions.
Physical Requirements
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Ability to stand and walk for extended periods.
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Ability to frequently lift up to 40 pounds.
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Ability to climb ladders and work at heights.
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Ability to bend, kneel, stoop, reach, and perform physical retail tasks throughout the workday.
Additional Requirements
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Must possess a valid California Driver’s License and qualify for company vehicle insurance, if applicable.
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Must be willing to obtain and maintain forklift certification.
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Must be available to work Tuesday through Saturday and additional hours as needed to support business operations.
Why Join Miner’s Ace Hardware?
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Competitive salary based on experience.
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Opportunity to lead a high-performing team.
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Career growth and development opportunities.
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Supportive company culture focused on service, teamwork, and community involvement.
