Job title
Front Office-Medical Coordinator
Reports to
Front Office Supervisor
Job purpose
Front Office Administrator is responsible for greeting, checking-in and/or checking–out patients,updating patient demographic information, scheduling appointments, answering phones, understanding of retail product lines and the handling of cash.
Duties and responsibilities
- Greets patients in a professional and courteous manner.
- Promptly answers incoming calls in a professional manner, transfers to appropriate person, takes message if require or providers assistance as applicable.
- Updates patient registrations when appropriate.
- Obtains correct demographic and insurance information from the patient.
- Collect co-pay and any other money due to patient.
- Schedules patient appointments.
- Scans insurance cards and registrations.
- Distributes faxes
- Sells retail products.
- Other Duties as assigned.
Requirements and Qualifications
- High School Diploma or equivalent.
- Strong Customer Service skills with a Minimum of one year of customer service experience.
- Previous medical office experience preferred.
- Strong computer and typing proficiency, including Microsoft.
- Strong verbal/written communication and organizational skills.
- Professionalism and ability to be discreet with confidential and sensitive issues.
- Ability to work effectively with staff, patients, providers, external agencies and the general public.
- Ability to multi-task.
- Ability to perform multiple tasks and work a varied schedule.
- Ability to foster professional and productive relationships.
- Ability to work as part of team.
- Ability to initiative.
- Ability to problem solve.
- Knowledge of medical terminology, HIPAA compliance and OSHA rules and regulations preferred.
- Ability to travel to satelite office 1 to 2 times a month
Physical requirements
- The work environment consists of exposure to physical conditions typical of a normal office environment.
- Most of the job is performed while sitting for longer periods of time.
- May require occasional standing or walking and or the lifting and carrying of small objects
Pay: $20.00 - $25.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k) matching
- Employee discount
- Free parking
- Health insurance
- Paid time off
People with a criminal record are encouraged to apply
Ability to Commute:
- Edwards, CO 81632 (Required)
Ability to Relocate:
- Edwards, CO 81632: Relocate before starting work (Required)
Work Location: In person
