Front Desk Receptionist – Spine & Pain Management
Location: St. Marys, GA- Coastal Health
Job Type: Full-Time
We are seeking a friendly, professional, and dependable Front Desk Receptionist to join our Coastal Health Spine & Pain team in St. Marys, GA. The ideal candidate will provide exceptional customer service while helping ensure the front office runs efficiently and patients feel welcomed and cared for.
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Greet and check in patients in a friendly and professional manner
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Check patients in and out and verify demographic and insurance information
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Schedule, confirm, and reschedule patient appointments
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Answer incoming phone calls and assist patients with questions or direct calls appropriately
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Collect copays, deductibles, and other patient payments
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Obtain and maintain accurate patient information and documentation
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Assist with insurance verification and authorization processes as needed
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Communicate effectively with clinical staff, providers, and patients
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Maintain patient confidentiality and follow HIPAA guidelines
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Keep the front desk and waiting area organized and professional
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Assist with medical records, referrals, forms, and other administrative duties
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Provide excellent customer service and help create a positive patient experience
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Previous medical office or front desk experience preferred
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Experience in a specialty or pain management practice is a plus
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Strong customer service and communication skills
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Professional and friendly demeanor
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Excellent attention to detail and organizational skills
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Ability to multitask in a fast-paced medical office
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Comfortable using computers and electronic medical record systems
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Knowledge of insurance verification and medical terminology is preferred
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Ability to maintain patient confidentiality and professionalism at all times
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Reliable attendance and a strong work ethic
We are looking for someone who is compassionate, dependable, team-oriented, and comfortable working directly with patients. The right candidate will be able to stay organized, communicate clearly, and provide a welcoming experience to every patient who walks through our doors.
If you enjoy helping people and want to be part of a supportive healthcare team, we would love to hear from you!
Apply today to join our Coastal Health Spine & Pain team in St. Marys, GA.
Minimum 1 year experience in the medical field preferred. Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus, Team driven attitude, ability to work in a fast-paced environment, and reliable transportation.
