At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.
We are looking for automotive service advisor to manage and direct all service department activities of an auto shop engaged in full service vehicle repair and maintenance. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.
Responsibilities
As a Midas automotive service advisor, you will direct all automotive and general service technicians in the operation of the shop, including:
- Deliver exceptional customer service while listening and consulting customers
- Following up with customers, services requested, estimated completion times etc.
- Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
- Deliver and discuss pricing estimates with customers as well as promoting shop service specials
- Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
- Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
- Other duties as assigned
Qualifications
- A minimum of 2 years of automotive service advisor experience
- General automotive knowledge
- Excellent customer service disposition
- Good communication skills
- Leadership ability
- Ability to work a flexible schedule including weekends.
- Valid driver’s license
