What We Do:
STG Logistics ("STG") is a premier provider of managed and extended port-to-door outsourcing services. STG delivers holistic solutions to our customer's supply chain by integrating our best people, premium technology, a nationwide drayage network, intermodal operations, CFS facilities, and warehouse fulfillment locations to provide exceptional logistics services.
Who We Are:
Our People Are The Difference. At STG, we're people-first and invested in our team members, ensuring they are the most highly trained, tech-savvy, and customer-centric individuals.
Summary:
The Export Coordinator manages the end-to-end container dispatch and loading process, ensuring customer requirements are met with accuracy and efficiency. This role oversees load planning, HazMat compliance, and communication between customers, warehouse teams, and carriers to ensure smooth export operations.
What You'll Do:
- Dispatch empty containers and create load plans in CMS per customer specifications.
- Note loading restrictions and flag HazMat paperwork to determine placard requirements.
- Communicate load plan discrepancies and warehouse-reported damages to customers, coordinating acceptance or rejection decisions.
- Prepare and distribute driver’s paperwork with finalized load plans; issue warehouse work orders as needed.
- Maintain up-to-sate spreadsheets and respond promptly to customer emails and calls.
- Send final load plans to customers and notify truckers of any loading issues.
- Adheres to company policies, procedures, and work rules.
What You'll Bring:
- High School diploma or the equivalent
- 3 years of customer service experience preferred
- Must communicate effectively with customers, vendors, and employees
- Ability to solve problems, multitask and prioritize work
- Ability to work independently and as part of a team
- Strong data entry skills are required, with attention to detail
- Intermediate knowledge of Microsoft Office applications (Outlook, Excel, and Teams)
Compensation & Benefits Information:
- Hourly Range: $15.82 - $19.00
- A list of STG benefits can be found here: STG Benefits Summary (https://digital.firstpersonadvisors.com/stg-benefits-summary/)
Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, geography, and other job-related reasons.
WORK ENVIRONMENT
The work environment characteristics described here represent those an employee encounter while performing this job's essential functions. Reasonable accommodations may enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.
STG Logistics is an equal-opportunity employer. STG considers all qualified applicants and employees for hiring, placement, and advancement without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. We invite you to join our diverse & growing team.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
