HealthSource Chiropractic is looking for a high-energy, organized, and patient-focused Front Desk Associate to join our team in Franklin.
This position is perfect for someone who enjoys helping people, thrives in a fast-paced environment, and takes pride in creating a great first impression for every patient who walks through the door.
Our Front Desk Associate plays a critical role in the success of the clinic. You are not just answering phones or scheduling appointments — you are helping guide patients through a care experience that can truly change their lives.
About Our Culture
At HealthSource, we believe that the environment we create for our team directly impacts the care we provide to our patients.
We hire people who align with our core values:
Positive by Choice – We bring energy, optimism, and encouragement to the workplace.
Excellent by Expectation – We hold ourselves to high standards because our patients deserve the best.
Accountable – We take ownership of our responsibilities and follow through.
Team First – We support one another and communicate clearly.
Patient Focused – Every decision we make is centered on delivering an exceptional patient experience.
If you enjoy working with a supportive team that takes pride in their work, you will fit right in.
What You’ll Do
This role is responsible for helping keep the clinic running smoothly while creating a welcoming and professional experience for every patient.
Daily responsibilities include:
- Greeting patients and checking them in for appointments
- Scheduling visits and managing the clinic schedule
- Answering phones and assisting with new patient inquiries
- Collecting payments and maintaining accurate patient records
- Supporting patient flow between the front desk and clinical team
- Assisting with insurance verification and administrative tasks
- Helping maintain a clean, organized, and professional front desk
- Maintaining our systems and standards
This position requires someone who is organized, reliable, and comfortable multitasking.
Schedule & Location
This role is primarily based in our Franklin clinic, but flexibility is important.
Our team works together to support multiple locations when needed.
What We’re Looking For
The ideal candidate is:
- Friendly, professional, and dependable
- Comfortable communicating with patients and answering phones
- Highly organized and detail-oriented
- Able to stay calm and focused in a busy environment
- A team player who takes pride in their work
Experience in healthcare, chiropractic, or customer service is helpful, but a positive attitude and strong work ethic are most important.
Why People Enjoy Working Here
- Positive, supportive team culture
- Opportunity to grow within a multi-location organization
- Meaningful work helping people improve their health
- A team that values professionalism, accountability, and high standards
Location: Franklin, TN
Position: Front Desk Associate
Employment Type: Full-Time
If this sounds like a good fit for you, we would love to hear from you.
Please apply with your resume and a brief note telling us why you believe you would be a great addition to our team.
Pay: $19.00 - $22.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Work Location: In person
