Bartender
Compensation: $16.90 - $17.90 per hour
CSG is seeking an enthusiastic, personable, and skilled Bartender to join the Food & Beverage teamin the most prestigious boutique hotel in Napa Valley . CSG is committed to creating memorable guest experiences through exceptional hospitality, handcrafted cocktails, and personalized service. As a Bartender, you will prepare and serve quality beverages while providing warm, attentive service in a welcoming and sophisticated atmosphere.
The ideal candidate is passionate about mixology, enjoys engaging with guests, thrives in a fast-paced environment, and takes pride in delivering outstanding service with professionalism and attention to detail.
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Prepare and serve alcoholic and non-alcoholic beverages according to established recipes, quality standards, and presentation guidelines.
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Deliver exceptional guest service by greeting guests warmly, anticipating needs, and creating a welcoming bar experience.
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Demonstrate knowledge of spirits, wine, beer, cocktails, and current beverage offerings while making recommendations based on guest preferences.
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Maintain complete knowledge of drink recipes, ingredients, pricing, proper glassware, garnishes, and daily specials.
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Accurately enter guest orders and process payments using the hotel's Point-of-Sale (POS) system while following proper cash handling procedures.
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Verify guest identification and comply with all federal, state, and local alcohol service laws and responsible beverage service guidelines.
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Monitor guest alcohol consumption and exercise sound judgment to promote responsible alcohol service.
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Maintain adequate inventory of bar supplies and assist with stocking liquor, beer, wine, mixers, garnishes, glassware, and other beverage supplies.
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Keep the bar, service stations, and storage areas clean, organized, and fully stocked throughout each shift.
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Follow all food safety, sanitation, and health regulations while maintaining a clean and professional work environment.
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Resolve guest concerns promptly and professionally to ensure complete guest satisfaction.
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Collaborate with servers, kitchen staff, and management to provide seamless and efficient service.
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Perform opening, closing, and side work duties as assigned.
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Minimum of one (1) year of bartending experience in a hotel, boutique hotel, upscale restaurant, lounge, or similar hospitality environment preferred.
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Strong knowledge of classic cocktails, wine, beer, spirits, and beverage preparation techniques.
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Excellent customer service, communication, and interpersonal skills.
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Ability to multitask and remain calm and professional in a fast-paced environment.
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Experience operating a Point-of-Sale (POS) system and handling cash accurately.
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Responsible Beverage Service certification and Food Handler Card (or the ability to obtain required certifications within the required timeframe) preferred.
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High School Diploma or equivalent preferred.
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Must maintain a positive, professional appearance and represent the hotel with courtesy and integrity.
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Ability to develop and maintain awareness of occupational hazards and safety precautions.
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Required to use appropriate Personal Protective Equipment (PPE) when applicable.
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Must adhere strictly to all hotel policies regarding health, safety, sanitation, and responsible alcohol service.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
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Ability to stand and walk for extended periods throughout the shift.
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Frequently lift, carry, push, and move cases of beverages, kegs, ice, and bar supplies weighing up to 50 pounds.
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Ability to bend, reach, stoop, and perform repetitive motions.
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Comfortable working in a fast-paced environment with exposure to wet floors, glassware, refrigeration equipment, and cleaning chemicals.
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Must be available to work flexible schedules, including mornings, evenings, nights, weekends, holidays, and special events based on hotel occupancy and business needs.
At CSG, we believe exceptional hospitality begins with exceptional people. As a Bartender, you'll have the opportunity to showcase your creativity, build meaningful guest connections, and contribute to a unique dining and social experience. We offer competitive pay, a supportive team environment, opportunities for professional growth, and the chance to be part of a hotel where personalized service and quality are at the heart of everything we do.
Contract Services Group, Inc. (CSG) specializes in providing cleaning and related services to a variety of industry facilities throughout the Southwestern United States. These include hotels/resorts, multi-family housing, office, retail, universities, and city-owned municipalities. We adhere to our core values of customer focus, continuous improvement, integrity, and communication in every aspect of our business. From servicing our clients' premiere facilities to treating our employees with dignity, we believe that quality and commitment to excellence exemplify our business.
CSG takes enormous pride in our dedication to both employee and facility safety. We believe strongly in protecting the safety of employees, co-workers, customers, our customers’ clients, and their surrounding community.
CSG offers competitive wages and a comprehensive packet of benefits. We strive to not only be fair and honest in all of our dealings but also to set a standard that sets us apart.
Become a CSG team member!
