Administrative Assistant /Pre-Processor- Real Estate Law Firm
Job Summary:
Real Estate Law Firm operating in a fast-paced work environment and looking for an administrative assistant/pre-processor who is extremely organized, cordial, punctual, and is more generally someone who gets stuff done.
EXPERIENCE WITH REAL ESTATE TRANSACTIONS IS BENEFICIAL.
Job Requirements:
- Must be reliable and punctual. Also have the ability to prioritize and handle multiple tasks.
- Technologically savvy including Microsoft Office including Excel, Word, Social Media platforms, and ability to adapt and learn new systems.
- Associate's degree (A.A.) or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.
- Ability to draft and interpret documents without spelling and grammar errors. Ability to write routine reports and correspondences. Ability to speak effectively before groups of customers or employees of organization. Daily tasks include but are not limited to:
- Answering phones, coordinating with realtors, & clients
- Coordinate with staff to ensure client and staff scheduling
- Maintain company calendar, electronic filing system
- Transferring customers to the appropriate department(s)
- Handling and resolving customer inquiries
- General Office Duties (typing, scanning, data entry making copies etc.)
- Verification (Verifying information on customers polices) and processing payments
- Take copious minutes during meetings and distributes to meeting attendees
- Data entry
- Assisting attorneys and staff in drafting and filing documents
COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies:
Interpersonal
- Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
- Interpersonal Skills - Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things.
- Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.
- Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
- Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.
Self-management
- Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.
- Motivation - Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals.
- Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.
- Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
- Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
- Quantity - Meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly.
- Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.
- Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
- Attendance/Punctuality - Consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
- Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.
- Initiative - Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.
- Innovation - Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention.
- Organizational support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.
- Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.
Work Remotely
- Possibly depending on competency and experience
Job Type: Full-time
Pay: $45,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Microsoft Office: 5 years (Preferred)
- Paralegal: 4 years (Preferred)
Work Location: In person
