Business Office Manager
Bella Mar Royal Palm Beach
Royal Palm Beach, FL
Responsibilities:
Human Resources:
- Oversee new hire process to ensure background checks, reference checks and new hire paperwork is done to ensure accuracy and completeness
- Champions the new hire orientation and ongoing training for team members
- Coordinate and forward all necessary team member paperwork to Corporate Human Resource Director in a timely manner (Status Change Forms, etc.)
- Possess basic understanding of Team Member Handbook policies and ability to explain policies to team members
- Possess basic understanding of Team Member Benefit Enrollment Guide and ability to explain on a basic level to team members
- Assist department heads with their departmental payroll to ensure accuracy of team member time sheets
- Maintains team member personnel files with respect to confidentiality and legal compliance
- Serves as a liaison for worker’s compensation and health benefits
Accounts Payable/Receivable:
- Collect/coordinate approval and submit all vendor invoices to Corporate Accounting Director for processing and payment
- Manage monthly spend down for the community as delegated by the Executive Director
- Collects monthly resident rent payments and assists in routine collection efforts when needed
Administrative/Reception:
- Answer incoming calls and greet visitors and guests in a professional and friendly manner
- Build the community’s reputations through incredible customer service
- Perform a variety of other clerical duties as assigned
- Work closely with residents, their family members, and guests to ensure satisfaction
- Maintain resident files
- Supervise and manage front desk operations
- Assist in sales process by conducting tours as necessary
- Oversee maintenance of office equipment
- Keep inventory of office supplies
Required Qualifications:
- Associates degree preferred
- Two year of office experience, including some managerial experience
- Experience as Business Office Manager in Senior Living Highly preferred
- Advanced computer skills, specifically with Microsoft Office (Outlook, Word, and Excel)
- Working knowledge of general accounting, billing and collection and expense management practices
- Ability to multi-task and handle a fast-paced work environment in a friendly and professional manner
- Demonstrate exemplary attitude, work ethic, and unwavering integrity
- Contribute to an incredible customer service experience
- Able to respond appropriately and quickly to the needs of the residents, team members, visitors, and vendors
- Respond and appropriately handle emergency situations that may arise in a calm, professional and effective manner
- Must be able to pass a criminal background check upon hire and as required by state regulations
What is in it for you?
- Competitive wages
- Amazing opportunities for career progression
- Medical, dental, and vision insurance for eligible team members
- Employee referral bonus
- Positive work environment
- Team member bonuses and commissions
ABOUT Bella Mar Royal Palm Beach
Bella Mar Royal Palm Beach, part of American Care Concepts, is committed to creating communities that provide an unparalleled level of care and service to our residents, an outstanding place to build a career for our team members and make the neighborhoods where we call home better. Our employees are at the heart of everything we accomplish as a company, and we owe a large part of any success we obtain to them.
MISSION
People matter most in life, and our purpose is to make life's journey wonderful. We are engaged in providing an inspirational place for our residents while creating a spectacular living experience that is safe, healthy, and happy - one that truly fosters purpose and dignity.
If you are interested in joining a team that is passionate about serving residents, we'd love to hear from you! Please apply online or in person to meet some of our team.
11911 Southern Blvd
Royal Palm Beach, FL 33411
Community Website: https://bellamarroyalpalmbeach.com/
American Care Concepts is an Equal Opportunity Employer
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Work Location: In person
