Overview
Join our dynamic dental practice as a Front Desk Receptionist and become the welcoming face of our clinic! This energetic role is vital in creating a positive patient experience from the moment they walk through our doors. You will manage appointment scheduling, insurance verification, patient check-in and check-out, and handle a variety of administrative tasks with enthusiasm and professionalism. If you thrive in a fast-paced environment, possess excellent communication skills, and have a passion for healthcare support, this opportunity is perfect for you! We are committed to providing a paid position that values your skills and dedication.
Responsibilities
- Open office and close office when last patient leaves
- Greet patients warmly and professionally, ensuring they feel comfortable and valued throughout their visit
- Schedule appointments efficiently using Eaglesoft dental practice management software.
- Verify insurance coverage and benefits, including Medicare.
- Manage patient intake forms, and review documentation for accuracy in compliance with HIPAA regulations
- Handle multi-line phone systems with excellent phone etiquette to answer inquiries, schedule appointments, and relay messages promptly
- Process payments, perform medical collections when necessary, and assist with billing procedures.
- Maintain organized filing of dental records, and office documentation while ensuring confidentiality and data security
Skills
- High school diploma or equivalent.
- 2 years of administration experience in dental office.
- Knowledge of dental terminology, and insurance verification processes
- Familiarity with Eaglesoft for scheduling and record management
- Proficiency in Microsoft Office Suite (Word, Excel)
- Excellent customer service skills with the ability to communicate effectively and handle patient inquiries professionally and courteously
- Strong organizational skills for managing appointments, filing systems, and office workflows
- Professional, dependable, positive, well-organized and willing to assist anywhere in the office when needed.
Join us to make a difference in patients’ lives by providing exceptional front desk support!
Pay: $18.00 - $25.00 per hour
Work Location: In person
