Kelly's Boston’s Original Roast Beef is looking for a Restaurant Manager to lead the Saugus team behind the legendary sandwiches Massachusetts has loved for generations. If you're a hands-on leader who excels at building strong teams, delivering exceptional guest experiences, and managing all aspects of restaurant operations, we want to hear from you.
Essential Functions:
- Assist the General Manager in daily operational supervision and execution
- Provide hands-on leadership by working alongside team members during peak hours
- Train, coach, and mentor team members to deliver high-quality service and food standards
- Support inventory management and ordering to maintain optimal stock levels
- Help drive unit performance by executing creative strategies to increase sales and manage costs
- Interview and recommend candidates for hiring, promotion, and termination
- Resolve guest concerns in a professional, timely manner
- Ensure operational excellence by executing daily opening and closing procedures
- Help achieve or exceed restaurant goals related to sales, service, and staff performance
Requirements:
- Minimum of 2 years’ experience in management or supervisory role within a high-volume quick service or fast-food restaurant
- Proven track record of job stability and career longevity
- Strong leadership skills with the ability to motivate, lead, and empower team members
- Excellent verbal and written communication skills
- Strong problem-solving abilities with a proactive approach to challenges
- Comfortable with multi-tasking in a high-pressure environment
- Proficiency in Microsoft Office applications (Word, Excel, Outlook)
- Proficiency in working with Point of Sale applications
- Flexible and available to work varied shifts, including nights, weekends, and holidays based on business needs
- Committed to maintaining a customer-focused environment
- Current Food Service Sanitation Managers Certification, or the ability to attain one
- Current Allergen Certification or the ability to attain one
Key Traits for Success:
- Leads by example and takes initiative (self-starter)
- Team player with a collaborative attitude
- Detail-oriented with a focus on operational efficiency
- Committed to upholding brand standards and guest satisfaction
Physical Requirements:
- Ability to stand and move throughout the restaurant for extended periods
- Ability to lift and carry up to 40 pounds
- Ability to perform tasks involving bending, reaching, and repetitive motions
- Ability to climb stairs
- Ability to work in a fast-paced environment with varying temperatures
- Ability to operate restaurant equipment and POS systems, including Olo
Job Type: Full-time
Pay: $60,000.00 - $65,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Evening shift
Work Location: In person
