Job Overview
We are seeking a dynamic and highly organized Business Office Manager to lead the administrative and operational functions within a healthcare practice. This pivotal role combines financial oversight, staff supervision, compliance management, and patient service excellence. The ideal candidate will possess extensive experience in medical office management, including familiarity with electronic health records (EHR/EHR systems), medical billing, and healthcare regulations. As a key leader, you will drive efficiency, ensure regulatory adherence, and foster a positive environment for both staff and patients. Your energetic approach and proactive management will be instrumental in elevating the practice’s performance and patient care standards.
Responsibilities
- Oversee fiscal management, including budgeting, financial reporting, and cost control strategies to ensure practice profitability.
- Supervise healthcare staff, including administrative support personnel, nurses, and clinical team members, fostering teamwork and professional development.
- Manage medical office operations utilizing EMR systems such as Eaglesoft or Dentrix to ensure accurate patient records and billing processes.
- Ensure compliance with healthcare regulations such as HIPAA, JCAHO standards, and state/federal health policies by implementing appropriate policies and training.
- Coordinate patient management activities using patient management software and EHR systems to optimize patient flow and service quality.
- Oversee medical billing processes, insurance claims submissions, and managed care activities to maximize revenue cycle efficiency.
- Maintain high standards of customer service by addressing patient inquiries promptly while ensuring confidentiality of medical records.
- Lead human resources functions including staff scheduling, performance evaluations, onboarding new team members, and managing HR policies related to healthcare practice management.
- Monitor clinic operations for adherence to health regulation policies while implementing improvements for operational excellence.
- Facilitate communication between clinical teams, administrative staff, vendors, and external partners to ensure seamless practice functioning.
Qualifications
- Proven experience in medical office management or healthcare practice management with a strong background in office operations within a clinical setting.
- Demonstrated supervisory experience managing teams in healthcare environments such as clinics or dental offices.
- Proficiency with EMR/EHR systems like Eaglesoft or Dentrix; experience with medical billing software is highly desirable.
- Extensive knowledge of healthcare regulations including HIPAA compliance, JCAHO standards, and health policy guidelines.
- Strong fiscal management skills encompassing budgeting, financial reporting, and cost control strategies.
- Familiarity with medical terminology, medical records management, and electronic health record (EHR) systems.
- Excellent managerial communication skills combined with customer service expertise to foster a positive patient experience.
- Ability to navigate managed care processes and utilization management protocols effectively.
- Experience working in acute care or dental clinics is preferred; knowledge of healthcare staff management is essential.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) along with strong organizational skills to handle multiple priorities efficiently.
Join us as a Business Office Manager where your leadership will shape the success of our healthcare practice! We value energetic professionals who are passionate about improving healthcare delivery through innovative office management practices while ensuring compliance and fostering a supportive environment for both staff and patients.
Pay: $26.29 - $31.66 per hour
Work Location: In person
