Location: Pittsburgh, PA
Department: Operations
Reports to: Program Operations Manager
Team Size: Comprised of 8 team members in various roles (no direct reports)
Salary: $60,000 - $65,000
Training & Onboarding: This role requires an initial in-person onboarding and training period at our Pittsburgh office before transitioning to a work-from-home schedule. Candidates must currently reside in the Pittsburgh area or be able to relocate independently. Relocation assistance is not provided.
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Manage timelines, priorities, and deliverables across multiple website projects in varying stages of completion
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Serve as the main point of contact for both clients and internal teams, ensuring everyone is aligned on expectations and milestones
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Lead cross-functional collaboration among designers, developers, strategists, and QA specialists to keep projects on track and within scope
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Translate client goals and brand vision into clear project plans and phased roadmaps
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Oversee project documentation including timelines, scopes, briefs, and tickets in ClickUp
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Proactively identify risks, troubleshoot roadblocks, and offer solutions to ensure smooth execution from kickoff through launch
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Ensure all deliverables meet Huemor’s quality standards before reaching clients, including designs, dev environments, and QA
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Continuously refine internal processes to increase project efficiency and minimize delivery gaps
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Monitor project health metrics (budget, timeline, satisfaction) and flag opportunities for improvement or iteration
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Build strong, transparent relationships with clients by managing communications, presenting progress, and leading status calls
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Facilitate seamless collaboration across departments to ensure final deliverables align with client vision and technical best practices
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Champion the client experience by anticipating needs and delivering proactive, solutions-oriented service
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Contribute to evolving project management best practices as the agency scales
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Help mentor and onboard new project team members to ensure alignment with Huemor’s culture and standards
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Identify areas where PM processes can evolve to support new service offerings or project types (e.g., retainer-based work, SEO-focused builds)
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3+ years of experience in digital project management, ideally within a web or creative agency setting
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At least 1 year in a team lead or client-facing role, managing timelines, deliverables, and cross-functional teams
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Strong grasp of website production workflows—design, development, QA—and how to keep them moving smoothly
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Excellent organizational and time-management skills with the ability to juggle multiple projects and deadlines
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Clear, confident communicator who thrives in a client-facing environment and can lead meetings with ease
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Experience using project management platforms like ClickUp or similar
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Familiarity with web strategy fundamentals, including user experience, SEO, and conversion best practices
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Experience managing eCommerce, marketing, or custom development projects
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Familiarity with agile or hybrid project management methodologies
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Previous experience working with fully or partially remote teams
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Exposure to tools like Figma, Webflow, WordPress, or Shopify
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Understanding of website accessibility and performance best practices
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Background in creative direction, UX strategy, or technical writing
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Experience managing retainer-based or ongoing support client relationships
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Confidence using Loom, Slack, and other async communication tools effectively
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A genuine interest in design, development, or digital strategy trends
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Competitive salary + annual cost of living increases
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Remote work environment
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100% Employer-Paid Employee Healthcare*, 401k plan with employer match,
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Paid time off that scales with tenure
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Paid holidays
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Access to Employee Assistance Programs (EAP)
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A collaborative and inclusive work culture where your ideas matter
If this role sounds like a great fit, we’d love to hear from you! Apply with:
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Your resume
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Links to your portfolio and LinkedIn
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A brief note on why you’re excited about this opportunity
At Huemor Designs, we believe that great design & innovation come from diverse perspectives, experiences, & backgrounds. As a fully virtual web design & development agency, we are committed to fostering an environment where everyone—regardless of race, gender identity, sexual orientation, ability, age, or background—feels valued, heard, & empowered to do their best work.
We are proud to offer 100% employer-paid healthcare coverage for our employees based on our base plan. Additional coverage options & dependent benefits may be available at an additional cost.
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