Position Summary: The MND Facility Maintenance Supervisor at ABM is responsible for leading, coordinating, training and supervising a team of maintenance technicians to ensure client facilities are maintained in a safe, efficient, and customer-focused manner. This role oversees daily maintenance operations, ensures compliance with ABM standards and contractual obligations, and serves as a primary point of contact for client communication and service delivery.
Shift: 10PM-6:30AM Weekdays
Benefits: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Team Member Benefits | Staff & Management
RESPONSIBILITIES
Leadership & Team Management
- Supervise, lead, and support a team of facility maintenance technicians in daily operations
- Assign work orders, schedule tasks, and prioritize maintenance activities to meet operational and client needs
- Provide on-the-job training, coaching, and performance feedback to team members
- Ensure technicians follow ABM policies, safety procedures, and client security requirements
- Monitor productivity, workmanship quality, attendance, and compliance with established standards
- Participate in hiring, onboarding, and employee development initiatives
Facility Maintenance & Operations
- Oversee routine inspections, preventative maintenance, and corrective repairs of Mercedes facilities
- Ensure proper maintenance of HVAC, plumbing, electrical, lighting, and general building systems
- Respond to and coordinate emergency maintenance situations as required
- Conduct quality inspections to verify completed work meets ABM and client expectations
- Support facility upgrades, capital projects, and special assignments
Client Communication & Customer Service
- Serve as a primary point of contact for tenants, building owners, and Mercedes facility and operations staff
- Communicate service expectations, maintenance schedules, and work status to clients in a professional manner
- Address and resolve client concerns, service issues, and escalations in a timely manner
- Ensure service delivery meets contractual obligations, service level agreements (SLAs), and ABM performance standards
- Represent ABM professionally in meetings, walkthroughs, and client interactions
Safety, Compliance & Reporting
- Ensure compliance with OSHA, Mercedes safety policies, and ABM safety policies
- Conduct safety meetings, toolbox talks, and job hazard assessments
- Maintain accurate documentation, work orders, reports, and incident records using ABM systems
- Identify maintenance trends, risks, and improvement opportunities and report to management
Other Duties as Assigned
- Perform additional duties, responsibilities, or special projects as assigned by ABM management to support operational needs and client requirements
- Assist with of shift assigned work orders
- Provide coverage for team members during absences or peak operational periods
- Assist with audits, inspections, emergency response, and operational readiness activities as required
- Support cross-functional teams and collaborate with other ABM service lines when needed
- Adapt to changing operational priorities, schedules, and client needs in a fast-paced airport environment
QUALIFICATIONS
Qualifications
- High school diploma or equivalent required; technical or trade certification preferred
- Minimum of 3–5 years of facility or building maintenance experience, including supervisory or lead experience
- Strong working knowledge of HVAC, electrical, plumbing, and general building systems
- Proven ability to lead teams in a fast-paced, high-security environment
- Strong communication, leadership, and problem-solving skills
- Ability to read and interpret technical manuals, work orders, and safety procedures
- Valid driver’s license and ability to obtain Mercedes security clearance and airfield access
Physical Requirements
- Ability to lift up to 50 lbs.
- Ability to stand, walk, bend, kneel, climb ladders, and work in confined spaces
- Ability to work indoors and outdoors in varying weather conditions
- Ability to work flexible schedules, including nights, weekends, holidays, and on-call rotations
Preferred Qualifications
- Prior supervisory experience in an airport or large commercial facility
- Experience working in a union environment (if applicable)
- Familiarity with CMMS and reporting systems
- EPA Universal Certification or other trade-related licenses
Working Conditions
This position operates in a dynamic manufacturing environment with exposure to noise, weather, and operational areas. Strict adherence to ABM safety standards, security protocols, and customer service expectations is required.
About Us
ABM (NYSE: ABM) is one of the world’s largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM’s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries – from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit http://www.abm.com.
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at http://www.abm.com/ ABM does not accept unsolicited resumes.
