Palma Sola Smiles — West Bradenton, FL
Palma Sola Smiles is a privately owned, fee-for-service dental practice focused on high-quality, patient-centered care in a calm, well-organized environment.
We are adding a Front Desk / Patient Coordinator to our team. This position is primarily focused on creating an exceptional patient experience and keeping the front-office side of the practice organized and running smoothly.
As part of our team approach, you will also be cross-trained in basic clinical workflow so you can better understand the patient experience and provide support to the clinical team when needed.
Experience in a dental office is preferred, but not required. We are happy to train the right person who is motivated, coachable, professional, and eager to learn.
About Our Practice
At Palma Sola Smiles, patients are treated like guests—not numbers. Our doctor sees one patient at a time, allowing appointments to feel respectful, personal, and unrushed.
We are privately owned—not corporate—and we value professionalism, preparation, teamwork, and long-term relationships. Our office is intentionally designed to feel organized, low-stress, and patient-focused.
We are especially proud that our longest team member has been with us for 28 years.
This position is ideal for someone looking for a long-term professional home where they can grow, contribute, and become an important part of a team that genuinely enjoys working together.
We work hard to maintain a positive environment, but we also believe in high standards, personal responsibility, and doing things the right way.
This Position May Be a Great Fit If You…
- Naturally make people feel welcome and comfortable
- Communicate clearly, professionally, and confidently
- Are organized and enjoy keeping things running smoothly
- Are reliable, self-motivated, and detail-oriented
- Enjoy building relationships with patients
- Are comfortable learning technology and new systems
- Work well as part of a close-knit team
- Are willing to learn both front-office and basic clinical workflow
- Take pride in doing things the right way
- Are looking for a long-term professional home
Responsibilities
Front Office & Patient Experience
- Welcome patients and create a warm, professional first impression
- Answer phones and communicate with patients in a friendly, confident manner
- Schedule and coordinate patient appointments
- Help manage the daily schedule and patient flow
- Assist with patient communication and follow-up
- Maintain accurate patient information and administrative records
- Help keep the front office organized and welcoming
- Support the overall patient experience from arrival through departure
Cross-Training & Team Support
- Learn basic clinical workflow and terminology
- Become familiar with how operatories and clinical systems are organized
- Provide occasional support to the clinical team when needed
- Understand the patient journey from both the front-office and clinical perspectives
Cross-training is intended to make our team stronger and more adaptable. Your primary role will remain front office and patient coordination, while learning the clinical side will help you better understand our practice and support your teammates.
Schedule
Monday–Thursday, 8:30 AM–4:30 PM
Patient hours are 9:00 AM–4:00 PM.
No evenings. No weekends.
Benefits
- 6 weeks paid vacation
- 4-day work week
- Calm, organized work environment
- One-on-one mentorship and training
- Clear expectations and respectful communication
- Opportunity to learn and grow
- A team that genuinely enjoys working together
Compensation
Compensation is based on experience, attitude, and skill set.
How to Apply
Please email your resume or work experience to:
[email protected]
and cc
[email protected]
Subject Line: “Front Desk — [Your Favorite Candy]”
Please also include 3–4 sentences about why you’d love to join our team.
Our Promise
We believe great dentistry comes from great systems, strong teamwork, and genuinely caring about people.
We are committed to creating an environment built on respect, professionalism, growth, and long-term relationships—with both our patients and our team.
Work Location: In person
Work Location: In person
