Description:
Lola’s Taco Bar is a fast-paced, flavor-forward taco bar serving up bold street tacos, fresh margaritas, cold beer, and laid-back hospitality. Located in Grosse Pointe Woods, we bring people together over craveable food and good vibes. We’re looking for a hands-on, service-driven leader to help guide our team and keep operations running smoothly from open to close.
As a Shift Lead, you’ll oversee both front-of-house and back-of-house operations during your shift. You’ll be responsible for leading the team, maintaining high service and food quality standards, and ensuring that the guest experience is consistently positive. This is a key leadership role for someone who’s comfortable jumping in wherever needed, solving problems on the fly, and keeping the energy high in both guest-facing and kitchen areas.
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Supervise all FOH and BOH activity during shifts
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Lead pre-shift meetings, assign roles, and ensure team readiness
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Provide hands-on support at the counter, expo, kitchen line, and dish station as needed
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Ensure food is prepped, cooked, and served to standard and on time
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Monitor alcohol service and compliance, including ID verification
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Oversee cleanliness, organization, and food safety in all areas
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Communicate inventory needs and shift issues to management
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Coach and support team members to maintain a positive and productive work environment
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Handle guest concerns quickly and professionally
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Lock up and complete end-of-shift reporting when closing
- similar to roles such as Supervisor, Lead Supervisor, Key holder, Shift Manager
Requirements:
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Must be 17+ and eligible to serve alcohol in Michigan
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Previous experience in a supervisory or team lead role in a restaurant setting
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Strong understanding of both FOH and BOH operations
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Comfortable managing staff, guest service, and kitchen flow simultaneously
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ServSafe and Alcohol Server Certification (or willingness to obtain)
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Excellent communicator, problem solver, and team motivator
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Dependable, organized, and detail-oriented
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Competitive hourly wage plus tips (average $8+ / hour in tips)
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Flexible scheduling
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Free shift meals and employee discounts
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Leadership development and growth opportunities
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A fun, collaborative work culture
