- Act as the global SME for all data center facilities systems, including:
o Electrical: MV/LV distribution, UPS, battery systems, switchgear, PDUs, RPPs
o Mechanical: CRAC/CRAH, chilled water, DX, evaporative cooling, heat exchangers
o High-Density Cooling: liquid cooling, direct-to-chip cooling, rear-door heat exchangers
o Controls: BMS, EPMS, SCADA, alarm logic, redundancy schemes
o Environmental & Thermal: hot aisle/cold aisle containment, CFD analysis, air distribution
- Develop and maintain engineering standards, best practices, commissioning requirements, and reliability strategies.
- Review designs, drawings, single-lines, sequences of operation, and commissioning scripts for compliance with Exentec’s requirements.
- Interface with OEMs, design firms, and industry groups to ensure Exentec remains on the cutting edge of data center technology.
- Own system-level reliability modeling for power and cooling (N, N+1, 2N, 2N+1 configurations).
- Lead root-cause analysis and incident investigations for any electrical or mechanical disruptions in data center operations.
- Perform white space capacity analysis for cooling, power, and network requirements.
- Optimize energy efficiency through airflow improvements, economizer strategies, equipment sequencing, and PUE analyses.
- Identify systemic risks and drive global corrective actions to prevent recurrence.
- Serve as Tier-3 technical escalation for global data center events
- Approve complex switching plans, MOPs, SOPs, and emergency procedures.
- Provide guidance to site teams during real-time events to protect uptime and ensure safety.
- Validate monitoring strategies, trending, and analytics used for early detection.
- Develop training programs and technical modules covering:
o Data center cooling fundamentals
o Electrical redundancy and reliability
o Controls and monitoring
o Incident management and emergency response
o White space airflow management and CFD interpretation
- Build a global knowledge database of failures, lessons learned, and BKMs.
- Mentor engineers, supervisors, and technicians; improve technical skill depth across regions.
- Develop an Exentec Management of Change (MOC) Program.
- Develop an overarching Data Center Program
- Develop Auditing program to ensure sites are compliant with service delivery expectation
- Act as the technical face of Exentec during client meetings, presentations, and audits.
- Lead technical discovery during new business pursuits; participate in solution design, proposals, and pricing.
- Conduct data center assessments and develop improvement roadmaps that deliver value through:
o Reliability optimization
o PUE reduction
o Capacity enhancements
o Cost-effective retrofit strategies
- Translate complex engineering concepts into clear, client-friendly recommendations.
