Let’s skip the boring part…
You’ve seen those job postings.
“Must be detail-oriented.”
“Fast-paced environment.”
“Other duties as assigned.”
Yeah… not that.
Let’s talk about what this role actually is.
You’re the person franchisees call when things are great… and when they’re not.
You’re the coach, the operator, the reality-check, and sometimes the motivator who gets a store back on track before lunch rush hits.
If you like sitting behind a desk all day - this isn’t your job.
If you like building businesses, developing people, and seeing real impact across multiple locations - keep reading.
What you’ll actually do (aka where you make your impact)
Run the playbook (and improve it):
You’ll guide franchisees on operations, customer experience, profitability, and team development - making sure brand standards aren’t just followed, but lived.
Be in the field (a lot):
This is not a “check-the-box” role. You’ll be in restaurants, working side-by-side with operators, identifying gaps, and helping fix them in real time.
Turn numbers into action:
You’ll review financials, identify opportunities, and help franchisees hit revenue and profit targets without losing sight of the guest experience.
Coach leaders, not just stores:
You’ll develop franchise owners and their teams - because sustainable performance comes from strong leadership, not quick fixes.
Hold the standard:
From health inspections to brand compliance, you’ll step in fast, build action plans, and ensure things get back on track.
Be the connector:
You’ll bridge franchisees and corporate - sharing insights, driving initiatives, and helping the brand grow smarter and faster.
What makes someone great in this role
You probably don’t need a checklist - but here’s what tends to matter:
- You’ve run multiple locations or supported a franchise system before
- You can walk into a store and know what’s working (and what’s not) within minutes
- You’re comfortable having tough conversations - and people respect you for it
- You understand P&Ls, labor, and operational levers without needing a spreadsheet tutorial
- You build relationships fast, but you don’t shy away from accountability
- You like being in motion - this role is not static
The experience that sets you up for success
- 5+ years as a Franchise Business Consultant or
- 5+ years as a District/Area Manager in a multi-unit environment
- Strong operational and financial acumen
- Experience in QSR, hospitality, or retail is a big plus
- Comfortable presenting, training, and influencing at all levels
The reality check (so there are no surprises)
- You’ll travel regularly to support your market
- Nights, weekends, and holidays happen - it’s operations
- You’ll be held accountable for results, not just activity
Why this role is worth it
You won’t just “support stores.”
You’ll shape how they perform, grow, and succeed.
You’ll work directly with franchise owners, influence business outcomes, and have a real seat at the table as the brand expands.
And yeah - you’ll see the results of your work in real time.
The essentials
- Based in Reno, NV
- Salary: $60,000 – $65,000 annually
- Comprehensive benefits (medical, dental, vision, 401k, PTO, and more)
If you’ve read this far…
You already know if this is your kind of role.
If you’re looking for something easy, predictable, and low-impact - this isn’t it.
If you want to build, coach, influence, and drive real results - we should talk.
Pay: $60,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Food management: 5 years (Required)
- FBC (food industry): 5 years (Preferred)
- District Manager (food industry): 5 years (Preferred)
License/Certification:
Ability to Relocate:
- Reno, NV 89511: Relocate before starting work (Preferred)
Work Location: In person
