At Delta Air Lines, connection is at the heart of everything we do and guides our every action. We strive to welcome and care for all of our customers during their travels with us and aim to deliver an elevated experience.
Delta Air Lines connects the world by flying over 180 million customers annually to more than 300 destinations. Behind this global operation is a complex network of decisions, logistics, and real‑time problem‑solving. The Operations Decision Science (ODS) team plays a critical role in enabling smarter and more efficient decisions across Delta’s operations.
We are seeking a Decision Scientist with a strong interest in simulation, operational analysis, and applied analytics. This is an excellent opportunity for early‑career professionals who want to apply analytical and engineering skills to real‑world operational challenges and learn from an experienced team of decision scientists.
What You’ll Do
- Simulation & Optimization (Primary Focus)
- Support the design, development, and validation of simulation models (discrete‑event, agent‑based, Monte Carlo, or hybrid)
- Conduct simulation input analysis and statistical distribution fitting to represent stochastic operational processes.
- Run simulation experiments to evaluate operational strategies, system behaviors, and policy changes.
- Apply statistical methods to evaluate simulation outputs, variability, and confidence in results.
- Support validation efforts using data-driven techniques to ensure solution accuracy and credibility.
- Collaborate with optimization specialists to incorporate analytical insights into decision‑making frameworks.
- Operational Analysis & Decision Support
- Partner with operational teams to scope analytical questions, explore data, and translate findings into clear, actionable insights.
- Build scenario analyses and decision‑support tools that help leaders understand impacts, risks, and opportunities within the operational environment.
- Project Ownership
- Collaborate with senior scientists and stakeholders to define project requirements and ensure alignment on analytical objectives.
- Take ownership of well‑scoped workstreams within larger simulation or analytics projects.
- Maintain clear documentation of models, analyses, and assumptions.
- Collaboration & Mentorship
- Learn best practices in simulation modeling, experimentation, and operational analytics through hands‑on experience and mentorship.
- Partner with teams across operations to understand how analytics supports Delta’s operational decision‑making.
- Innovation & Best Practices
- Stay current on emerging simulation tools, analytical techniques, and cloud-based technologies.
- Bring curiosity, creative thinking, and a continuous-improvement mindset to the team.
