**Johnny's Auto is hiring**
We are an independed repair shop that services all makes and modles. We are looking for the right person to add to our team.
**Job Overview:**
We are seeking a skilled Service Writer to join our team. The ideal candidate will have experience in service writing. If you have a passion for automotive service and possess strong mechanical knowledge, we encourage you to apply.
**Responsibilities:**
- Communicate with customers to understand their vehicle issues and service needs
- Provide accurate estimates for repairs, including brake repair, shocks, struts, tire service, and diesel engine repair
- Coordinate with technicians to ensure timely completion of services
- Upsell additional services or products as needed
- Maintain detailed records of customer interactions and service history
**Qualifications:**
- Prior experience in service writing, preferred but not required
- Familiarity with various automotive services such as brake repair, shocks, struts, tire service, and diesel engine repair
- Ability to effectively communicate with customers and technicians
- Proven track record of upselling services or products
- Proficiency in using computer systems to transmit work orders and invoices
If you are passionate about providing exceptional customer service in the automotive industry and have the necessary skills and experience, we invite you to apply for the Service Writer position.
Job Type: Full-time
Pay: From $25.00 per hour
Benefits:
- Health insurance
- Paid time off
Shift:
Work Days:
- Monday to Friday
- No weekends
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Grafton, MA 01519 (Required)
Ability to Relocate:
- Grafton, MA 01519: Relocate before starting work (Required)
Work Location: In person