Job Summary:
Sales Associates sell New and Used vehicles, while maintaining acceptable standards of guest satisfaction, sales volume, and gross profit. Sales Associates are responsible for supporting the company’s Vision: “Best place to work & Best place for our guests to do business” and Mission: “Build long term relationships with our associates & guests & make a positive difference in our community”.
Essential Job Responsibilities:
- Meet or exceed monthly sales volume and performance standards.
- Greet every guest promptly and professionally, or connect them with someone who can assist.
- Engage guests to understand their wants and needs, helping them select the vehicle that best fits their lifestyle.
- Present vehicle features, benefits, performance, and available options clearly and confidently.
- Offer a test drive to every guest and follow all dealership procedures, including proper identification and documentation.
- Accurately complete all sales transactions and required paperwork in accordance with dealership guidelines.
- Deliver each vehicle with a high-quality delivery process that reinforces the guest’s purchase decision and satisfaction.
- Follow up on all post-delivery matters including tag/title work, “we-owes,” and special requests to ensure guest expectations are met.
- Build repeat and referral business by maintaining consistent follow-up and strong guest relationships.
- Stay current on manufacturer products, programs, and required training.
- Attend all scheduled sales meetings and training sessions.
- Collaborate with management to set realistic performance goals and develop action plans to achieve monthly income targets.
- Address guest questions or concerns promptly and professionally to maintain high satisfaction levels.
Why Join Our Team
We are committed to developing our people and creating real opportunities for growth and success.
- Dedicated On-Site Director of Training focused on your development, ongoing coaching, and long-term success.
- Competitive Pay Plan that includes a competitive draw/salary plus commission.
- Experience-Based Commission Structure: Associates with prior automotive sales experience qualify for a higher commission structure, providing even greater earning potential.
- Clear income goals with strong earning opportunities.
- Ongoing manufacturer and in-house training programs.
- Supportive leadership team invested in your professional growth.
QualificationsRequired Skills & Abilities
- Strong verbal and written communication skills
- Excellent interpersonal and customer service skills
- Proven sales ability and customer-focused mindset
- Strong organizational skills and attention to detail
- Effective time management and ability to meet deadlines
- Analytical thinking and problem-solving skills
- Ability to prioritize and delegate tasks when appropriate
- Comfortable working in a fast-paced, results-driven environment
- Proficiency in Microsoft Office Suite or related software
Education and Experience:
- High school diploma or equivalent required
- 1–2 years of customer service experience required
- 2–3 years of automotive sales experience preferred
- Valid driver’s license with a clean driving record
Physical Requirements:
- Prolonged periods of standing, sitting, and working on a computer.
- Must be able to lift up to 25 pounds at times.
Pay: $90,000.00 - $120,000.00 per year
Work Location: In person
