Welcome to The UPS Store!
Thank you for your interest in joining our team! The UPS Store network includes approximately 4,800 independently owned locations across the United States, Puerto Rico, and Canada. Our locally owned centers provide a wide variety of services including shipping, packing, freight, mailbox services, printing, document finishing, and business solutions for individuals and small businesses.
Please note: We are an independently owned and operated franchise of The UPS Store, Inc. and are not employees of United Parcel Service (UPS).
Is This Position Right for You?
You may be an excellent fit for our team if you:
- Enjoy helping people and providing exceptional customer service.
- Thrive in a fast-paced environment where every day is different.
- Take pride in being dependable, punctual, and ready to work at the start of every shift.
- Pay close attention to detail and understand that accuracy matters.
- Are comfortable learning new skills, technology, and business services.
- Work well as part of a team and are willing to step in and help wherever needed.
- Accept coaching and constructive feedback with a positive attitude.
- Take ownership of your work and are willing to admit and correct mistakes.
- Communicate professionally with customers and coworkers, even during stressful situations.
- Value honesty, accountability, and treating every customer with respect.
This position is ideal for someone looking for more than "just a job." We invest in our team members through training, advancement opportunities, and professional development, and we're looking for individuals who are committed to growing with us.
About the Position
As a Center Associate, you will be the face of our business by providing exceptional customer service and helping customers with a variety of shipping, printing, mailbox, and business service needs. This is a fast-paced retail environment where accuracy, attention to detail, teamwork, and a positive attitude are essential.
Responsibilities include:
- Providing outstanding customer service to every customer.
- Processing domestic and international shipments.
- Packing items safely and securely for shipment.
- Operating point-of-sale systems and handling cash transactions.
- Assisting customers with printing, copying, faxing, scanning, laminating, binding, and other business services.
- Learning and recommending the products and services that best meet each customer's needs.
- Maintaining a clean, organized, and professional work environment.
What We're Looking For
The ideal candidate is:
- Friendly, dependable, and customer-focused.
- Comfortable working in a fast-paced environment.
- A quick learner who enjoys learning new skills.
- Detail-oriented and able to multitask.
- Comfortable using computers and learning new software.
- Able to work well independently and as part of a team.
- Professional in appearance and communication.
- Willing to receive coaching, feedback, and ongoing training.
Previous retail, customer service, cash handling, shipping, printing, or sales experience is preferred but not required.
Scheduling & Availability
Our stores operate seven days a week. Team members must have flexible availability based on business needs.
Typical operating hours are:
Monday – Friday
- Opening Shift: 7:45 AM – 4:45 PM
- Closing Shift: 9:45 AM – 6:45 PM
Saturday
- 9:00 AM – 2:30 PM (typically rotated)
Sunday
- 10:00 AM – 3:00 PM (typically rotated based on store needs)
Schedules vary weekly and are based on business demands. Associates should be available to work opening and closing shifts, weekends, and holidays as scheduled.
Compensation & Benefits
Full-Time Center Associates start at $12.50 per hour.
After successfully becoming an active Notary Public for the company, associates become eligible for a wage increase.
Becoming a Notary Public is a required part of this position. To qualify for a notary commission in the State of Alabama, applicants must:
- Be registered to vote in the State of Alabama.
- Provide proof of Alabama residency.
- Successfully complete the company-sponsored notary application process.
The company pays all costs associated with obtaining your Notary Public commission.
After 90 days of employment, eligible full-time associates may also receive:
- Paid Holidays
- Paid Time Off (PTO)
- SIMPLE IRA retirement plan with company matching (when eligible)
- Performance-based incentive opportunities
Our Culture
We believe great customer service begins with great employees. We strive to create a workplace built on integrity, teamwork, accountability, continuous learning, and mutual respect. If you're dependable, enjoy helping people, and are looking for an opportunity to grow with a locally owned business, we'd love to hear from you!
Pay: From $12.50 per hour
Benefits:
Application Question(s):
- This position requires standing for extended periods, walking/moving quickly throughout the workday, bending, and lifting packages weighing up to 50 pounds. Are you able to perform these essential job functions with or without reasonable accommodation?
- Are you available to work weekends (Saturdays and Sundays) as required?
- Our company offers Notary services. Are you willing to become a Notary Public to support this role? Requirements to be a Notary Public include: A resident of the State of Alabama - Registered to vote in the State of Alabama.
- This position requires you to work 25-30 hours per week, including weekends. are you available to work 4-6 hour shifts throughout the week?
- Have you been at your current/previous job for 1 year or more?
Shift availability:
Work Location: In person
