Job Summary
We are seeking a dynamic and organized Dental Receptionist to join our vibrant dental team! In this essential role, you will be the friendly first point of contact for patients, ensuring a smooth and welcoming experience from appointment scheduling to check-out. Your expertise in medical administrative support, combined with excellent customer service skills, will help maintain efficient clinic operations. This position offers an exciting opportunity to contribute to patient care while managing administrative tasks with precision and professionalism.
Responsibilities
- Greet patients warmly, verify their information, and assist with appointment scheduling using EMR (Electronic Medical Records) systems such as Epic, Meditech, or eClinicalWorks
- Manage patient check-in and check-out processes while ensuring accurate documentation review and data entry
- Handle phone communication with professionalism, providing clear information and scheduling appointments efficiently
- Maintain and update patient records in compliance with HIPAA and clinical confidentiality policies
- Process medical billing and collections using health insurance knowledge, including Medicare and Medicaid procedures
- Coordinate with dental staff to confirm appointments and prepare necessary documentation for procedures
- Manage front desk duties such as filing, faxing, copying, and maintaining organized medical records
- Utilize Microsoft Office tools for administrative tasks and data management
Qualifications
- Proven experience in a medical or dental office setting, with strong clinic experience preferred
- Proficiency in EMR/EHR systems like Epic, Meditech, Athenahealth, or similar platforms
- Knowledge of medical coding including CPT (Current Procedural Terminology), ICD-9/10 (International Classification of Diseases), ICD coding, and medical billing practices
- Familiarity with health insurance processes, Medicare guidelines, and documentation review procedures
- Excellent customer service skills with phone etiquette and professional communication abilities
- Strong computer skills including typing (10 key typing), Microsoft Office applications, and electronic health records management
- Bilingual abilities are a plus to serve diverse patient populations
- Ability to handle multiple tasks efficiently while maintaining attention to detail in a fast-paced environment
- Knowledge of clinical confidentiality policies and healthcare regulations
Join us to be part of a dedicated team committed to delivering exceptional patient care through efficient administrative support. Your skills will help create a positive experience for every patient while supporting the smooth operation of our dental practice!
Pay: $17.50 - $18.00 per hour
Work Location: In person
