Job Overview
We are seeking a dynamic and highly organized Office Manager to join our team. In this pivotal role, you will serve as a key point of contact for our Office Employees, clients and internal teams, ensuring seamless coordination with dispatch and our customers. Your expertise will drive efficient order processing, transportation planning, and warehouse operations. With your proactive approach and deep understanding of logistics systems, you will help optimize our processes, improve customer satisfaction, and support the overall operational excellence of our organization. This role offers an exciting opportunity to leverage your logistics knowledge in a fast-paced environment dedicated to continuous improvement and innovation.
Duties
- Responsible for all office and customer service
- Refine office processes and training as needed
- Track and trace freight, ensuring timely delivery and communication
- Coordinate with warehouse staff, dispatchers, and customers for freight movement and timely delivery
- Bill shipments accurately and follow company procedures
- Perform administrative and cross-departmental support tasks
Skills
- Customer Service skills
- people management in a fast paced environment
- Quality Focus
- Problem Solving
- Freight Forwarding Knowledge
- Documentation skills
- Listening
- Resolving Conflict
- Ability to Multi-task
- Basic Computer Knowledge
Job Type: Full-time
Pay: $53,000.00 - $57,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Earth City, MO 63045 (Required)
Work Location: In person