Job description
We're looking for an enthusiastic Inside Sales Representative to join our team!
Summary
The inside sales representative works in conjunction with existing customers, technical associates, and outside sales representatives to meet or exceed monthly sales quotas, while increasing customer satisfaction.
Essential Duties and Responsibilities include the following. Other duties may be assigned by management with or without notice.
· Communicate with customers via phone, email, and fax.
· Provide price and lead time quotes on both Baldor and ABB products.
· Educate customers on terminology, features, and benefits of products.
· Enter orders, return authorizations, and credits as needed.
· Increase average order size by means of cross-selling, up-selling, and add-on sales.
· Monitor scheduled shipment dates and expedite as needed.
· Work with trucking companies and couriers to ensure timely delivery of product.
· Fill requests for catalogs, information, or samples.
· Set up and maintain customer files.
Education and/or Experience
High School Diploma or GED
Previous customer service or sales experience
Excellent communication, telephone, and problem solving skills
Great Lakes Power Solutions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We strongly encourage applicants from all backgrounds to apply.
About the Company:
Great Lakes Power Solutions is the Milwaukee District Office for ABB Motors & Mechanical, supporting all of WI and the Upper Peninsula of MI. We represent the Best of the Best in regards to industrial motors and drives. As the Wisconsin District Office, we have the responsibility and authority to take care of 100% of our customers' needs at the local District Office level.
At Great Lakes Power Solutions, employees are the backbone of our success. Our achievements are due to the spirit and cooperation of our people who contribute. We promote a work environment that encourages both teamwork and individual initiative. We hope to provide our employees with a positive, supportive, and growth-oriented environment from which we serve our clients.
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Paid time off
Shift:
Experience:
- Customer service: 1 year (Required)
Ability to Commute:
- New Berlin, WI 53151 (Required)
Work Location: In person
