2 BROADWAY in NYC-
HYBRID ROLE, 3-4 days on SITE with 1-2 days working from home.
RESPONSIBILITIES
- Support DOS Enterprise Asset Management (EAM) sustainment efforts, with a focus on
the base implementation established under the EAM Foundations Program.
- This position will play a primary role in the sustainment of the existing configurations for
the DOS HxGN EAM System, with limited focus on new functionality as business needs
are identified.
- Provide sustainment support for the HxGN EAM software solutions that have been
configured to accommodate unique transit industry operating and management
processes, regulatory requirements and other business needs.
- Provides sustainment support for solutions to complex business problems for area(s) of
responsibility where analysis of situations requires an in-depth knowledge of
organizational objectives.
- Support and develop activities related to end-to-end project management, including
project plans and estimates, scoping and requirements through initiation to
implementation and deployment.
- Consult on Asset Management best practices (encompassing maintenance, inspection,
and reliability) leveraging the capabilities of the HxGN EAM application (both core and
mobile)
- Support DOS Business lead in performing requirements gathering workshops with the
ability to identify and analyze business needs
- Support DOS Business lead in developing gap analysis of current/desired business
process and system capabilities for new functionalities.
- Support DOS Business lead in designing solutions incorporating out-of-box functionality
and/or collaborative solution design with technical teams for custom functionality
- Support DOS Business lead in identifing areas of system optimization based on business
processes.
- Support DOS Business lead in developing system reporting solutions based on business
needs (in the form of Queries, Inboxes, KPIs and Dataspys)
- Support DOS Business lead in creating, validating, executing and documenting test cases
- Assist in the development of end-user training and reference materials
- Perform or assist in end-user training
- Assist in implementation go-live and post-go-live activities
- Support requests from users to research system problems or errors, and to assist in their
resolution
- Provide technical evaluation of proposed technical solutions and provides technical
direction for the development, design, and systems integration work including mobile
QUALIFICATIONS EXPERIENCE & EDUCATION
- Minimum 5 years HxGN EAM experience, v 11 and higher
- Proficiency in extending HxGN EAM through Extensibility Framework
- Proficiency in developing and implementing FlexSQL to achieve business needs
- Experienced in Work and Asset management functions of HxGN EAM (Work
Orders, Planning, Equipment, etc.)
- Minimum 5 years enterprise asset management system delivery services, leading
solution development teams
- Minimum 5 years of experience in EAM implementations
- Proficient in MS Office applications, Word, Excel, Visio, PowerPoint, Project
- Ability to modify/adapt systems, applications, and programs to meet business
requirements.
- Understanding of complex relational database organization, design, and
functionality
- Experience in desktop / mobile computer support and troubleshooting software
related problems
- Excellent oral, written and presentation communication skill in relating technical
information to non-technical personnel
- Strong analytical and problem-solving skills
- Ability to effectively prioritize and execute in a high-pressure environment
- Ability to independently set priorities and meet deadlines in a fast-paced
environment, a self-starter
- Excellent inter-personal skills including the ability to work with individuals at all levels
of the organization
A minimum of 5-10 years HxGN EAM
(formerly known as Infor EAM) experience
- Preferable 2-3 years working experience with
Railroad/Transit industry
- Minimum 5 years hands-on experience in
Proficiency in extending HxGN EAM through
Extensibility Framework
- Proficiency in developing and implementing
FlexSQL to achieve business needs
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