Patient Care Coordinator
Hourly Rate is $14/hour during probationary period, then $15/hour
Four days/week: M-Th, 28 hours (9:00-4:00)
Work days will rotate between Albany, Cordele, and Americus
Are you detail-oriented and seeking to make a positive impact in a professional office environment?
At Beltone, we believe that to provide our patients with premium service, we must value our employees and create a rewarding workplace. As a Patient Care Coordinator, you will be the face of our practice, dedicated to creating an extraordinary patient experience.
Highlights
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Administrative Support: Perform general office duties and assist the Hearing Care Practitioner (HCP) with the patient process.
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Scheduling Mastery: Utilize the scheduling system efficiently to maximize testing opportunities in the office.
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Patient Outreach: Actively contact current, past, and potential patients through identified sources and track/report appointment results.
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Marketing & Community Engagement: Collaborate with the HCP to develop local marketing and sales activities, aiming to build community relationships and generate referrals.
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Professional Communication: Answer incoming phone calls and messages professionally, ensuring timely follow-up with patients.
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HIPAA Compliance: Process and document clinic forms accurately to ensure compliance with HIPAA and state laws (e.g., patient records, financial forms, and insurance contracts).
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Financial Management: Reconcile cash balance and manage accounts receivable and payable, including making bank deposits.
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Welcoming Environment: Maintain a clean and inviting office and work environment.
Qualifications
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Education: High School diploma or equivalent is required.
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Experience: 2 years of office experience is preferred.
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Customer Service: 2 years of customer service experience is preferred.
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Technical Skills: Proficiency in MS Office is required.
Benefits
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Retirement Plan
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Hearing Aid Benefit
