Job Overview
Durango Kids Pediatric Dentistry is seeking a friendly, detail oriented, and dependable Front Office Administrator to help create a welcoming experience for every child and family who visits our office. This role is responsible for greeting patients, scheduling appointments, managing phone calls, verifying insurance information, processing payments, and supporting the daily administrative operations of the office. The ideal candidate enjoys providing exceptional customer service, and thrives in a fast-paced, team-oriented environment.
Duties
- Provide excellent customer service to guardians and patients
- Process check-ins and check-outs
- Schedule and coordinate appointments for patients via phone, communication platform, and email
- Manage and maintain the scheduling system
- Prompt follow up and follow through of requests in communication platform and email
- Digital filing to maintain patient records
- Insurance verifications
- Collect payments
- Work in a team environment
- Light Housekeeping
Qualifications
- Previous experience as a scheduling coordinator or in a similar role preferred
- Familiarity with Dentrix dental software is a plus but not required
- Knowledge of administrative support in a healthcare setting
- Strong organizational and time management skills
- Attention to detail and accuracy in maintaining schedules and patient records
- Ability to build connections with people
- Understanding of HIPAA regulations and patient privacy
- Confidence and proficiency with technology are crucial aspects of this position.
This position offers an opportunity to work within a dynamic healthcare setting where your customer service skills will directly impact patient care quality. We value dedicated professionals who are committed to maintaining high standards of administrative support.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Location:
- Durango, CO 81301 (Preferred)
Shift availability:
Work Location: In person
