About CAVH HVAC
We are a leading commercial HVAC material supplier. Our goal is to effectively promote HVAC equipment sales in the commercial construction market while delivering exceptional service to our customers.
Key Responsibilities:
-
Review Construction Plans: Understand and interpret construction plans and specifications to perform material take-offs and select appropriate materials based on project requirements.
-
Job Management: Manage job files, coordinate the submittal process, handle order entries with factories, expedite orders, and process freight claims while following proper documentation and correspondence requirements.
-
Customer Relationship Building: Act as a liaison between customers and Outside Sales Engineers, fostering strong relationships with both.
-
Communication: Engage regularly with Outside Sales Engineers, factory representatives, and customer personnel to meet project deadlines and customer needs.
-
Multitasking: Prioritize daily tasks effectively to ensure exceptional customer service.
-
Material Take-offs: Ability to take off material from mechanical drawings, paying attention to important details.
-
Quotation Preparation: Price materials using manufacturer software and write quotations for distribution to customers.
-
Job Documentation: Set up and manage job files, including proper documentation and correspondence.
-
Freight Claims Management: Understand the process for addressing damaged or shorted shipments.
-
Billing Processes: Handle factory invoices, customer billing issues, and credit applications, as well as initiate credit card transactions as needed.
-
Efficiency: Execute all responsibilities with speed, accuracy, and efficiency.
Ideal Candidates:
-
Passionate about serving customers
-
Positive, energetic, and solution-oriented.
-
Skilled at recognizing and seizing opportunities.
-
Driven by success.
Required Qualifications:
Education:
-
Engineering degree (preferably Mechanical Engineering), Building Construction degree, or comparable industry experience.
Experience:
-
Proven inside sales or project coordination experience, ideally with at least 3 years working with commercial HVAC products.
Skills:
-
Organizational Skills: Ability to manage 50 to 100 concurrent projects at various stages of development effectively.
-
Technical Aptitude: Provide comprehensive pre-sale and post-sale support with in-depth product knowledge.
-
Computer Proficiency: Proficient in Microsoft Windows and relevant software for selection, pricing, quoting, ordering, and communication with factories and customers.
-
Problem-Solving: Capable of creatively addressing challenges related to applications, delivery, and installation.
-
Time Management: Skilled in multitasking within a fast-paced environment while adapting to changing priorities and tight deadlines.
-
Customer Service Orientation: Demonstrates a proactive “can-do” attitude with a strong focus on client satisfaction.
Work Environment:
Reporting Structure:
-
This role reports to the Head of Project Management
Compensation:
-
Competitive salary
-
Comprehensive medical, dental, vision, short-term and long-term disability insurance.
-
401(k) retirement plan with company match
-
Paid time off and holidays
